Bonsai is a one-stop platform for creative and digital agencies, consultancies and professional service providers. It is designed to provide businesses with a complete and real-time overview of their business. Simplify your business operations and consolidate your projects, clients and team into one integrated, easy-to-use platform. From contracts, proposals and project management to client billing and revenue tracking, we've got you covered.

Team Time Tracking: Get an instant report of your team's tracked hours with accurate timesheets & see who's over capacity at a glance. Monitor your business's utilization & get clarity on your team's efficiency & profitability. Fully integrated into project management & billing.

Project Management: Assign projects & tasks to your team, prioritize your week and see exactly how your projects progress. Set project budgets & avoid unexpected costs. Kanban view, integrated timer for easy billing, and collaboration with external partners for an efficient work.

CRM: Manage your clients and their projects in one place. Create unique client profiles with all your notes, contacts, rates and tags. Invite your clients to your branded Client Portal where they can access projects, documents and links you’ve shared with them.

Resource Management: Everything you need to allocate work to your team and track utilization. Manage team capacity, track your budget, tasks and hours and get insights on your business.

Reporting: Get better visibility into your business's performance and financial health with real-time reports. Make informed decisions with profitability reports, utilization reports, and more.

Call Flow is an AI training platform for sales and customer support teams. Instead of learning on real customers, reps practice realistic calls against AI-powered buyers and callers — then get instant, objective feedback on every session.

How it works

1. Practice realistic AI calls. Choose from 700+ real-world scenarios across seven categories (hosting & infrastructure, website & commerce, refunds & cancellations, compliance & privacy, de-escalation, soft skills, and custom scenarios). Six caller temperaments and three difficulty levels mean no two calls play out the same.
2. Get instant grading and coaching. Every call is scored in seconds across five dimensions: rapport, objection handling, active listening, compliance, and resolution — with specific coaching tips reps can apply immediately.
3. Certify your team. Supervisor dashboards show readiness scorecards, skill heatmaps, and improvement trends, so managers know exactly who is ready to go live.

Key features

• Branching AI conversations with emotional arcs and unpredictable responses
• Custom scenario builder using your own products, objections, and personas
• Voice and text simulation modes
• Certification workflows with supervisor review and score overrides
• Team dashboards, skill heatmaps, and progress tracking
• SSO, role-based access, SOC 2 compliance, GDPR ready

Results customers report

• Up to 40% faster ramp time for new hires
• 35% higher CSAT and first-call resolution
• 28% lower agent turnover

Pricing starts at $49.99/month. A 30-day full-access trial with up to 20 seats is available for $1.