External Review References
These are some of the sources we've used to compare Bomgar and Freshdesk
Teamviewer Alternatives: 10 Best Remote Desktop Software
If you value your security over everything else, Bomgar remote support is certainly for you. While all the other remote desktop software on this list including TeamViewer offer some type of security, none of them focus so heavily on it as Bomgar. As per their website, not only is the product architecture superior from a security standpoint, the product itself has a number of...
50 Best Project Management Tools for 2019
Pricing: Freshdesk offers four price points for various business sizes. You can sign up for Freshdesk free trial.
Freshdesk vs Zendesk – An Expert Review for You
Freshdesk is a great platform for growing companies. Startups that are beginning with very small teams are opting for Freshdesk because of the free package they are offering for the first three years.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
The software easily tops our Freshdesk alternatives in this list. You can immediately test its potential to improve your customer service with their great free trial. You simply sign up for Freshdesk free trial here.
8 Zendesk Alternatives to Rock Your Customer Service
Capterra reviewers absolutely love Freshdesk. They love its robust feature set and pricing. “Freshdesk, for me, was a natural choice,” writes Jane Kaiser, Project Manager for AttorneyYellowPages.com. “Their incredible customer service has been involved with me personally since day one, and I love that they offer me a full plan for free as long as my team is under three people.”
What are some alternatives?
When comparing Bomgar and Freshdesk, you can also consider the following products
- TeamViewer lets you establish a connection to any PC or server within just a few seconds.
- Zendesk is a beautiful, lightweight help-desk solution.
- AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.
- Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $15. FREE 14 day trial.
Remote Desktop Connection
- Once that's done, another computer or device with the right credentials, called the client, can connect to the host and control it. Don't let the technical aspects of remote desktop software scare you away.
- Help Scout is a simple, straightforward way to provide excellent support