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BMC Remedy VS Jenkins

Compare BMC Remedy VS Jenkins and see what are their differences

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BMC Remedy logo BMC Remedy

IT Service Management Suite

Jenkins logo Jenkins

Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development
  • BMC Remedy Landing page
    Landing page //
    2023-09-17
  • Jenkins Landing page
    Landing page //
    2023-04-15

BMC Remedy features and specs

  • Comprehensive ITSM Suite
    BMC Remedy offers a complete suite of IT Service Management tools, covering incident management, problem management, change management, and more, allowing organizations to centralize their IT operations.
  • Customization and Scalability
    The platform is highly customizable and scalable, enabling it to meet the specific needs of organizations of various sizes and industries.
  • Integration Capabilities
    BMC Remedy integrates well with other enterprise systems, such as CMDBs and monitoring tools, providing a unified view and smoother operations.
  • Advanced Automation
    BMC Remedy incorporates automation features that help streamline IT processes, reducing manual efforts, and increasing efficiency.
  • Strong Reporting and Analytics
    It comes with powerful reporting and analytics tools that help organizations make data-driven decisions by offering deep insights into IT service performance.
  • Multi-Cloud Support
    Supports multi-cloud environments, making it easier to manage cloud-based and on-premise infrastructures cohesively.
  • User-Friendly Interface
    The platform offers a user-friendly interface that enhances the user experience and simplifies navigation and task execution.
  • Comprehensive Asset Tracking
    BMC Remedy Asset Management offers detailed tracking of IT assets, providing full lifecycle management from procurement to retirement, which helps organizations maintain a clear overview of their assets.
  • Compliance Management
    The tool offers features to ensure compliance with standards and audits, helping organizations avoid legal issues and maintain conformity with industry regulations.
  • Comprehensive Reporting and Analytics
    The software provides robust reporting and analytics tools that help in making informed business decisions based on asset data and trends.

Possible disadvantages of BMC Remedy

  • High Cost
    The solution is considered expensive, particularly for small to medium-sized businesses, when compared to other ITSM tools in the market.
  • Complex Implementation
    Implementing BMC Remedy can be complex and time-consuming, often requiring experienced professionals for a successful rollout.
  • Steep Learning Curve
    Due to its extensive and feature-rich nature, new users may find BMC Remedy difficult to learn and might require substantial training.
  • Performance Issues
    Some users have reported performance issues, particularly when dealing with large volumes of data or in highly customized environments.
  • Maintenance and Upgrades
    Maintaining and upgrading the system can be resource-intensive, requiring regular attention to ensure optimal performance and to stay up-to-date with the latest features.
  • Dependence on Professional Services
    Due to its complexity, organizations might find themselves dependent on professional services for customizations, integrations, and troubleshooting, leading to additional costs.
  • Complexity
    Due to its extensive features and capabilities, the platform can be complex and challenging to learn and implement for new users without proper training.
  • Cost
    BMC Remedy Asset Management can be expensive, especially for small to mid-sized businesses, both in terms of initial implementation and ongoing maintenance costs.
  • Dependency on IT Support
    Organizations may need to rely heavily on IT support for system maintenance, configuration, and troubleshooting, which can divert resources away from other IT tasks.

Jenkins features and specs

  • Open Source
    Jenkins is an open-source tool, which means users can modify, share, and use it without licensing fees.
  • Large Plugin Ecosystem
    Jenkins has a robust plugin ecosystem with over 1,500 plugins, allowing extensive customization and functionality to fit various DevOps needs.
  • Active Community
    The active and large community of Jenkins users and developers provides extensive support, documentation, and shared solutions.
  • Platform Independent
    Jenkins can run on various platforms including Windows, macOS, and various Unix-like systems, providing flexibility in deployment.
  • CI/CD Capabilities
    Jenkins is well-suited for implementing Continuous Integration and Continuous Deployment (CI/CD) pipelines, facilitating automated build, test, and deployment processes.
  • Scalability
    It supports distributed builds using Master-Slave architecture, enabling you to scale your build and deployment processes across multiple machines.
  • Extensible
    Thanks to its plugin architecture, Jenkins can be extended to integrate with a variety of tools and services, making it highly adaptable.

Possible disadvantages of Jenkins

  • Complex Setup
    Initial setup and configuration of Jenkins can be complicated, especially for new users or large-scale environments.
  • Resource Intensive
    Jenkins can be resource-intensive, requiring significant memory and CPU, particularly for large projects or high-frequency builds.
  • Maintenance Overhead
    Due to its extensive plugin usage, keeping Jenkins and its plugins updated can be time-consuming and sometimes problematic.
  • Steep Learning Curve
    Learning to use Jenkins effectively can have a steep learning curve, particularly due to the need to understand its various plugins and configuration options.
  • User Interface
    The user interface of Jenkins is sometimes considered outdated and not as intuitive or user-friendly as some of its modern counterparts.
  • Security Vulnerabilities
    As with many open-source tools, Jenkins can have security vulnerabilities that need to be regularly addressed to ensure a secure environment.
  • Poor Plugin Compatibility
    Not all plugins are maintained equally, leading to potential compatibility issues or bugs when using multiple plugins together.

Analysis of BMC Remedy

Overall verdict

  • Overall, BMC Remedy is a strong choice for organizations looking for a comprehensive and customizable IT service management solution. It caters well to large enterprises that require a scalable platform capable of managing a wide array of IT service management functions.

Why this product is good

  • BMC Remedy is considered a good IT service management suite because it offers robust features for incident, change, and problem management. It is known for its scalability, flexibility, and comprehensive suite of tools that enable organizations to streamline their service management processes. Integration capabilities with other IT and business systems further enhance its utility for enterprises seeking to improve IT workflows and customer support. Additionally, its user interface is designed to improve the user experience, and BMC provides strong customer support and resources to help organizations effectively implement and use the software.

Recommended for

  • Large enterprises with complex IT infrastructure
  • Organizations seeking high customization and integration capabilities
  • Businesses in need of robust incident, change, and problem management features
  • IT departments that demand scalable and flexible service management solutions

BMC Remedy videos

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - Managing Software licenses with BMC Remedy Asset Management
  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

Jenkins videos

Mick Jenkins - The Circus Album Review | DEHH

More videos:

  • Review - Mick Jenkins - The Water[s] ALBUM REVIEW
  • Review - Mick Jenkins - THE WATERS First REACTION/REVIEW

Category Popularity

0-100% (relative to BMC Remedy and Jenkins)
HR
100 100%
0% 0
DevOps Tools
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Continuous Integration
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC Remedy and Jenkins

BMC Remedy Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
BMC Remedy Asset Management provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation. It combines financial, contractual, and IT data to provide complete visibility over your assets. Its native integration with IT infrastructure library...
Source: infraon.io

Jenkins Reviews

The Best Alternatives to Jenkins for Developers
Jenkins X, a new kind of Jenkins made for cloud environments and modern development practices, tries to make setting up and handling CI/CD pipelines easier. It uses Kubernetes along with GitOps ideas in order to offer teams working on cloud-native apps an automated way that is less complex when it comes to managing their projectโ€™s lifecycle.
Source: morninglif.com
Top 5 Jenkins Alternatives in 2024: Automation of IT Infrastructure Written byย Uzair Ghalibย on the 02nd Jan 2024
If you have searched about Jenkins alternatives and you are reading this article, then there must be one of the three reasons you are here. You are already using Jenkins and are fed up with facing different issues and looking for a change. Or maybe you havenโ€™t faced any issues yet but have heard the stories about Jenkins issues and looking to avoid them by choosing an...
Source: attuneops.io
What Are The Best Alternatives To Ansible? | Attune, Jenkins &, etc.
Jenkin is a popular tool for performing continuous integration of software projects in the market. Plus, it continues the delivery of projects regardless of the platform youโ€™re working on. And it is also responsible for handling any build or continuous integration with various testing and development technologies. As a product, Jenkins is more developer-centric and...
Best 8 Ansible Alternatives & equivalent in 2022
Jenkins is an open-source continuous integration tool. It is written using the Java programming language. It facilitates real-time testing and reporting on isolated changes in a larger code base. This software similar to Ansible helps developers to quickly find and solve defects in their code base & automate testing of their builds.
Source: www.guru99.com
Top 10 Most Popular Jenkins Alternatives for DevOps in 2024
Jenkins may be a de-facto tool for CI/CD, but itโ€™s no longer a shiny newcomer borne directly out of modern DevOps best practices. Although Jenkins is still relevant, newer tools can offer improved ergonomics and expanded functionality. These can be better suited to contemporary software delivery methods.
Source: spacelift.io

Social recommendations and mentions

Based on our record, Jenkins seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BMC Remedy mentions (0)

We have not tracked any mentions of BMC Remedy yet. Tracking of BMC Remedy recommendations started around Mar 2021.

Jenkins mentions (7)

  • CircleCI vs. Jenkins
    Jenkins is an open-source automation server used for software continuous integration and delivery. It automates various tasks, such as building, testing, and deploying applications.  It is easily extendable due to its vast ecosystem of plugins, making it easy to integrate into version control systems like Git, build tools like Maven/Gradle, and deployment platforms like AWS and Docker. - Source: dev.to / 7 months ago
  • Automated delivery React / Vue app for each Pull Request.
    It will give you a possibility to find and solve problems faster, release more stable and higher quality products. Here we will use CircleCI, but you can use whatever you need (Jenkins, Travis CI, GitLab CI). - Source: dev.to / over 1 year ago
  • Is Jenkins dead? v2
    CloudBees Jenkins Platform is a commercial offering from CloudBees, it is not the Jenkins project itself (which is open source). Jenkins is alive and well. See https://jenkins.io. Source: over 2 years ago
  • ELI5 what is Jenkins?
    Ok. I'm talking about this: https://jenkins.io/. Source: over 2 years ago
  • I wanted a self hosted alternative to Atlassian status page so I build my own application !
    Currently supported : Datadog, Jenkins, DNS, HTTP. Source: almost 3 years ago
View more

What are some alternatives?

When comparing BMC Remedy and Jenkins, you can also consider the following products

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.

Vibe HCM - Vibe HCM is a recruiting and employee engagement platform.

Travis CI - Simple, flexible, trustworthy CI/CD tools. Join hundreds of thousands who define tests and deployments in minutes, then scale up simply with parallel or multi-environment builds using Travis CIโ€™s precision syntaxโ€”all with the developer in mind.