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BMC Remedy VS Codeship

Compare BMC Remedy VS Codeship and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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BMC Remedy logo BMC Remedy

IT Service Management Suite

Codeship logo Codeship

Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.
  • BMC Remedy Landing page
    Landing page //
    2023-09-17
  • Codeship Landing page
    Landing page //
    2023-10-19

BMC Remedy features and specs

  • Comprehensive ITSM Suite
    BMC Remedy offers a complete suite of IT Service Management tools, covering incident management, problem management, change management, and more, allowing organizations to centralize their IT operations.
  • Customization and Scalability
    The platform is highly customizable and scalable, enabling it to meet the specific needs of organizations of various sizes and industries.
  • Integration Capabilities
    BMC Remedy integrates well with other enterprise systems, such as CMDBs and monitoring tools, providing a unified view and smoother operations.
  • Advanced Automation
    BMC Remedy incorporates automation features that help streamline IT processes, reducing manual efforts, and increasing efficiency.
  • Strong Reporting and Analytics
    It comes with powerful reporting and analytics tools that help organizations make data-driven decisions by offering deep insights into IT service performance.
  • Multi-Cloud Support
    Supports multi-cloud environments, making it easier to manage cloud-based and on-premise infrastructures cohesively.
  • User-Friendly Interface
    The platform offers a user-friendly interface that enhances the user experience and simplifies navigation and task execution.
  • Comprehensive Asset Tracking
    BMC Remedy Asset Management offers detailed tracking of IT assets, providing full lifecycle management from procurement to retirement, which helps organizations maintain a clear overview of their assets.
  • Compliance Management
    The tool offers features to ensure compliance with standards and audits, helping organizations avoid legal issues and maintain conformity with industry regulations.
  • Comprehensive Reporting and Analytics
    The software provides robust reporting and analytics tools that help in making informed business decisions based on asset data and trends.

Possible disadvantages of BMC Remedy

  • High Cost
    The solution is considered expensive, particularly for small to medium-sized businesses, when compared to other ITSM tools in the market.
  • Complex Implementation
    Implementing BMC Remedy can be complex and time-consuming, often requiring experienced professionals for a successful rollout.
  • Steep Learning Curve
    Due to its extensive and feature-rich nature, new users may find BMC Remedy difficult to learn and might require substantial training.
  • Performance Issues
    Some users have reported performance issues, particularly when dealing with large volumes of data or in highly customized environments.
  • Maintenance and Upgrades
    Maintaining and upgrading the system can be resource-intensive, requiring regular attention to ensure optimal performance and to stay up-to-date with the latest features.
  • Dependence on Professional Services
    Due to its complexity, organizations might find themselves dependent on professional services for customizations, integrations, and troubleshooting, leading to additional costs.
  • Complexity
    Due to its extensive features and capabilities, the platform can be complex and challenging to learn and implement for new users without proper training.
  • Cost
    BMC Remedy Asset Management can be expensive, especially for small to mid-sized businesses, both in terms of initial implementation and ongoing maintenance costs.
  • Dependency on IT Support
    Organizations may need to rely heavily on IT support for system maintenance, configuration, and troubleshooting, which can divert resources away from other IT tasks.

Codeship features and specs

  • Ease of Use
    Codeship offers an intuitive interface that simplifies the setup process, making it accessible for developers who may not be experienced with continuous integration (CI) and continuous deployment (CD) tools.
  • Integration with Cloud Services
    Codeship integrates seamlessly with cloud services such as AWS, Google Cloud, and Heroku, facilitating easy deployment of applications.
  • Flexible Workflows
    The tool provides support for both Codeship Basic and Codeship Pro, allowing for flexibility in choosing between a more straightforward or a more customizable CI/CD workflow.
  • Docker Support
    Codeship Pro offers extensive support for Docker, allowing developers to use containerization strategies for their build and deployment processes.
  • Parallel Test Pipelines
    It supports parallel test pipelines, which can significantly speed up the testing process and reduce build times.
  • Slack Integration
    Codeship integrates with communication tools like Slack, enabling notifications and updates directly within team communication channels.

Possible disadvantages of Codeship

  • Cost
    Codeship can be more expensive compared to other CI/CD tools, particularly for larger teams or more complex projects that require more build resources.
  • Limited Customization
    For highly customized CI/CD processes, Codeship Basic might be limiting. Users may need to switch to Codeship Pro, which requires more configuration and a steeper learning curve.
  • Performance Bottlenecks
    Users have reported occasional performance bottlenecks, particularly under heavy workloads, which can slow down the CI/CD pipeline.
  • Plugin Ecosystem
    The plugin ecosystem for Codeship is not as extensive as some other CI/CD tools like Jenkins, potentially limiting its integration capabilities.
  • Learning Curve
    While Codeship Basic is relatively easy to use, Codeship Pro has a steeper learning curve, particularly for users who are new to Docker and advanced CI/CD practices.
  • Support
    Although support is available, some users have reported slower response times and less comprehensive support compared to other CI/CD platforms.

Analysis of BMC Remedy

Overall verdict

  • Overall, BMC Remedy is a strong choice for organizations looking for a comprehensive and customizable IT service management solution. It caters well to large enterprises that require a scalable platform capable of managing a wide array of IT service management functions.

Why this product is good

  • BMC Remedy is considered a good IT service management suite because it offers robust features for incident, change, and problem management. It is known for its scalability, flexibility, and comprehensive suite of tools that enable organizations to streamline their service management processes. Integration capabilities with other IT and business systems further enhance its utility for enterprises seeking to improve IT workflows and customer support. Additionally, its user interface is designed to improve the user experience, and BMC provides strong customer support and resources to help organizations effectively implement and use the software.

Recommended for

  • Large enterprises with complex IT infrastructure
  • Organizations seeking high customization and integration capabilities
  • Businesses in need of robust incident, change, and problem management features
  • IT departments that demand scalable and flexible service management solutions

BMC Remedy videos

+ Add

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - Managing Software licenses with BMC Remedy Asset Management
  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

Codeship videos

+ Add

LinuxFest Northwest 2017: Continuous Delivery to Microsoft Azure with Docker through Codeship

More videos:

  • Review - The Codeship -- Continuous Deployment made simple

Category Popularity

0-100% (relative to BMC Remedy and Codeship)

BMC Remedy

Codeship

HR
100 100%
HR
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Continuous Integration
0 0%
Continuous Integration
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC Remedy and Codeship

BMC Remedy Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
BMC Remedy Asset Management provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation. It combines financial, contractual, and IT data to provide complete visibility over your assets. Its native integration with IT infrastructure library...
Source: infraon.io

Codeship Reviews

The Best Alternatives to Jenkins for Developers
Codeship, a CI/CD platform based in the cloud, has an interface that is easy for users and it can integrate with numerous tools and services people are familiar with. It works well for different programming languages and platforms, which makes it suitable for many teams involved in development work.
Source: morninglif.com
Top 10 Most Popular Jenkins Alternatives for DevOps in 2024
CodeShip is a CloudBees SaaS platform that provides a managed CI/CD experience in the cloud. It’s designed to give control back to developers by providing a guided workflow for creating and maintaining CI/CD pipelines. This avoids much of the complexity that’s associated with Jenkins.
Source: spacelift.io
10 Jenkins Alternatives in 2021 for Developers
You could consider using CodeShip to help you to optimize CI/CD cloud deployment. CodeShip can be used by just about any type of development team that looks to increase the efficiency and automation of their code delivery. You can get started within minutes and gain access to an incredible amount of control when setting everything up. The customization options will seem...
Source: solutionsuggest.com
The Best Alternatives to Jenkins for Developers
CodeShip is a hosted continuous integration and continuous delivery platform found by CloudBees. It provides fast feedback and customized environments to build applications. It provides integration with almost anything and is good at helping you scale as per your needs. It comes free for up to 100 monthly builds.
Source: www.lambdatest.com

What are some alternatives?

When comparing BMC Remedy and Codeship, you can also consider the following products

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Vibe HCM - Vibe HCM is a recruiting and employee engagement platform.

Travis CI - Simple, flexible, trustworthy CI/CD tools. Join hundreds of thousands who define tests and deployments in minutes, then scale up simply with parallel or multi-environment builds using Travis CI’s precision syntax—all with the developer in mind.

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