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Bitrix24 VS Confluence

Compare Bitrix24 VS Confluence and see what are their differences

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Bitrix24 logo Bitrix24

Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.

Confluence logo Confluence

Confluence is content collaboration software that changes how modern teams work
  • Bitrix24 Landing page
    Landing page //
    2023-02-16

Bitrix24 is a versatile all-in-one SaaS platform designed to streamline business operations for teams of all sizes. With over 15 million users worldwide, it integrates a robust suite of tools, including CRM, project management, collaboration, and communication features, into a single, cloud-based workspace.

Bitrix24 eliminates the need for multiple subscriptions by offering a centralized hub for managing tasks, customer relationships, and internal workflows, making it a cost-effective choice for startups, SMBs, and enterprises.

The CRM is a standout feature, enabling lead capture, sales automation, and detailed analytics. Users can manage pipelines, generate reports, and integrate with social media and email for seamless customer engagement.

CoPilot, Bitrix24’s AI assistant, enhances productivity by automating tasks like lead data entry and call transcriptions. Project management tools include Kanban boards, Gantt charts, and time tracking, ensuring efficient task delegation and progress monitoring.

Collaboration is effortless with group chats, HD video calls, and file-sharing capabilities. The platform’s Contact Center unifies communication channels—live chat, telephony, and social media—into one dashboard. Bitrix24 also offers a no-code website builder, HR tools, and document management, supporting diverse business needs. Its mobile app ensures accessibility for remote teams.

Bitrix24’s pricing is a key advantage, with a free plan for unlimited users and paid plans starting at $49/month, offering scalability without per-user fees. The platform supports 18 languages and integrates with tools like Google Drive, PayPal, and Trello. While its extensive features may present a learning curve, Bitrix24 provides 24/7 support, tutorials, and a knowledge base to ease onboarding.

  • Confluence Landing page
    Landing page //
    2024-08-12

Bitrix24 features and specs

  • Comprehensive Features
    Bitrix24 offers an extensive range of tools including project management, CRM, communication, and collaboration tools, making it a one-stop solution for business needs.
  • Free Plan
    Bitrix24 provides a free plan with a generous number of features and user limits, which is ideal for small businesses or startups on a budget.
  • Customizable
    The platform offers a high degree of customization, allowing businesses to tailor modules and interface layouts to fit their specific needs.
  • Integrated Communication Tools
    Includes built-in communication tools such as chats, video calls, and social intranet, enhancing team collaboration and reducing the need for third-party communication apps.
  • Cloud and On-Premise Options
    Bitrix24 can be deployed either as a cloud service or on-premise, providing flexibility based on business requirements and compliance needs.

Confluence features and specs

  • Integration with Atlassian Ecosystem
    Confluence integrates seamlessly with other Atlassian products like Jira, Bitbucket, and Trello, making it an excellent choice for teams already using these tools.
  • Real-time Collaboration
    Confluence offers real-time collaboration features, including editing, commenting, and task assignments, which enhance team productivity and communication.
  • Document Management
    With version control, easy-to-use templates, and a robust search function, Confluence excels in document management and organization.
  • Customization Options
    It provides numerous customization options including themes, templates, and plugins to suit the specific needs of different teams and projects.
  • Enterprise-Grade Security
    Confluence offers advanced security features such as data encryption, user permissions, and compliance with industry standards, making it suitable for enterprises.

Possible disadvantages of Confluence

  • Complexity for New Users
    The abundance of features can make Confluence overwhelming for new users, creating a steep learning curve.
  • Cost
    Confluence can be expensive, particularly for larger teams or when advanced features and additional plugins are required.
  • Performance Issues
    Users have reported performance issues, such as slow load times, especially with large documents or extensive use of add-ons.
  • Customization Can Be Time-Consuming
    While customization is a strength, it can also be time-consuming to set up and maintain, particularly for non-technical users.
  • Limited Offline Access
    Confluence's functionality is limited without an internet connection, which can be a drawback for teams needing constant access to documents and collaboration tools.

Analysis of Bitrix24

Overall verdict

  • Bitrix24 is considered a good option for businesses seeking a multifunctional platform that combines CRM, project management, and team collaboration tools. It is highly versatile and offers both cloud-based and on-premise solutions, catering to various business needs. However, the platform's extensive range of features can be overwhelming for some users, and there may be a learning curve involved.

Why this product is good

  • Bitrix24 is a comprehensive business management platform that offers a wide range of tools such as CRM, project management, communication, and collaboration features. It is designed to cater to businesses of various sizes, providing a unified workspace to streamline operations and enhance productivity. The platform's versatility and affordability make it an appealing choice for companies looking to consolidate multiple business processes in one place.

Recommended for

  • Small to medium-sized businesses looking for an all-in-one business management solution.
  • Companies seeking robust CRM and project management features.
  • Teams interested in a centralized platform for communication and collaboration.
  • Businesses with remote or distributed teams that need efficient tools for managing tasks and sharing information.

Analysis of Confluence

Overall verdict

  • Confluence is generally considered a good option for teams seeking a comprehensive collaboration and documentation platform. Its strengths lie in its integration capabilities, customization options, and user-friendly interface. However, for smaller teams or those with simpler needs, it may be more complex and feature-rich than necessary.

Why this product is good

  • Confluence by Atlassian is a popular collaboration tool known for its robust features that facilitate team communication, documentation, and project management. It integrates seamlessly with other Atlassian products like Jira, making it an excellent choice for software development teams. Its flexibility allows users to create and organize content using customizable templates and spaces, supporting both structured and unstructured data. Additionally, Confluence offers a range of plug-ins and integration options, enhancing its functionality even further.

Recommended for

    Confluence is particularly recommended for medium to large-sized organizations, software development teams, and businesses that utilize other Atlassian products. It's ideal for groups that require advanced documentation features, seamless integrations, and strong collaboration tools to optimize their workflows.

Bitrix24 videos

+ Add

Bitrix24 Introduction New

More videos:

  • Review - Bitrix24: CRM (Demo)
  • Review - Video Review for Bitrix24

Confluence videos

+ Add

Confluence Cloud Product Demo 2019

More videos:

  • Demo - Atlassian Confluence Demonstration Video
  • Review - (2016) Introduction to Confluence: Create, share, and collaborate on projects in one place

Category Popularity

0-100% (relative to Bitrix24 and Confluence)

Bitrix24

Confluence

Project Management
63 63%
Project Management
37% 37
Task Management
60 60%
Task Management
40% 40
CRM
100 100%
CRM
0% 0
WiKis
0 0%
WiKis
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bitrix24 and Confluence

Bitrix24 Reviews

25 Best Asana Alternatives & Competitors for Project Management in 2024
Bitrix24 is a work management and CRM software helping teams manage customer relations, plan projects, and collaborate with others. In Bitrix24’s free plan, users can set up task roles, track time, and work with tasks and add comments using email.
Source: clickup.com
The 19 Best Call Center Software (& Features You Need) in 2022
A contact center built around your to-do list, Bitrix24 helps teams collaborate to get their work done. They offer a multitude of customer service channels, including rentable telephone lines, live chat, and email queues that all integrate into Bitrix24's task management software and CRM. Bitrix24 also offers an on-premise solution for industries that are still required to,...
Source: blog.hubspot.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Bitrix24 is a robust CRM and task management system that assists businesses in making better use of their time and resources. This CRM application provides sales analytics and automation to help you increase your revenue. Furthermore, project management capabilities such as Gantt charts, time monitoring, and automated activities can aid in increasing productivity.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Efficient project planning is a vital prerequisite for your #workflows' success. It enables your #team to understand which kind of #efforts they are supposed to make, which #resources to use and which #goals to achieve.#Bitrix24 on #Project Plans: https://t.co/NjUh1sYQA4 pic.twitter.com/YipT8iys3d
Source: bstrategyhub.com
10 Best Software For Project Management in 2022
Bitrix24 is a service that includes task management, project and time scheduling, visualization of information on a calendar, the ability to share documents, create virtual work groups, and receive notifications.
Source: medium.com

Confluence Reviews

Top 10 Notion Alternatives for 2025 and Why Teams Are Choosing Ledger
Confluence is great for documentation-heavy teams, especially when paired with other Atlassian products like Jira. But as a standalone collaboration tool, it lacks the fluidity and connected workflows that many modern teams need.
Source: www.ledgerteams.com
11 Popular Knowledge Management Tools to Consider in 2025 
Confluence is a web-based collaboration tool developed by Atlassian. It allows teams to create, store, and organize information in one place. This can include project documentation, meeting notes, how-to guides, and company policies.
Source: knowmax.ai
Best Gitbook Alternatives You Need to Try in 2023
Confluence is a collaboration tool from Atlassian that focuses on remote-ready teams that need to organize content. It has a built-in editor and allows for version control, making it easy to track changes and collaborate with team members. Confluence also has a wide range of templates and add-ons available, allowing users to add all types of documents for a knowledge base....
Source: www.archbee.com
Best 25 Software Documentation Tools 2023
Confluence is the perfect way to collaborate with your team. Is a web-based team collaboration and documentation tool. It helps teams work together, share information and create documentation in a centralized and organized manner. It's a platform that allows the team to create, edit, and organize content such as documents, pages, blogs and multimedia.
Source: www.uphint.com
Introduction to Doxygen Alternatives In 2021
Confluence is a tool in the innovation stack category of project management. In Confluence, it is easy to capture the details which is often lost in email inboxes and shared network drives due to the fact that it is easy to browse, update, as well as use.
Source: www.webku.net

What are some alternatives?

When comparing Bitrix24 and Confluence, you can also consider the following products

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Slack - A messaging app for teams who see through the Earth!

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

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