Bitrix24 VS Atera

Compare Bitrix24 VS Atera and see what are their differences

Rating: 0 reviews
Pricing: Freemium Free trial $49 / Monthly (5 users / 24 GB )

Alternatives Is it good?

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Corporate Suite

Your HQ to run your company with humans & agents sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 0 vs 5
Project Management popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	Bitrix24	Atera
Website	bitrix24.com	atera.com
Pricing	Freemium Free trial $49 / Monthly (5 users / 24 GB ) Official pricing	Paid Free trial Official pricing
Platforms	—	Windows Mac OSX Linux
Company	Startup from the United States	2001
Listed in	Project Management Task Management Communication CRM CRM Platforms Work Collaboration Intranet Sales And Marketing +5	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6

About Bitrix24 and Atera

In their own words, as submitted to SaaSHub.

Bitrix24

Atera

Bitrix24 is a versatile all-in-one SaaS platform designed to streamline business operations for teams of all sizes. With over 15 million users worldwide, it integrates a robust suite of tools, including CRM, project management, collaboration, and communication features, into a single, cloud-based...

Features and specs

What each product offers, as listed by its team.

Bitrix24 5 features

Atera 7 features

Comprehensive Features
Bitrix24 offers an extensive range of tools including project management, CRM, communication, and collaboration tools, making it a one-stop solution for business needs.
Free Plan
Bitrix24 provides a free plan with a generous number of features and user limits, which is ideal for small businesses or startups on a budget.
Customizable
The platform offers a high degree of customization, allowing businesses to tailor modules and interface layouts to fit their specific needs.
Integrated Communication Tools
Includes built-in communication tools such as chats, video calls, and social intranet, enhancing team collaboration and reducing the need for third-party communication apps.
Cloud and On-Premise Options
Bitrix24 can be deployed either as a cloud service or on-premise, providing flexibility based on business requirements and compliance needs.

Possible disadvantages

Complexity
The extensive range of features can be overwhelming for new users, leading to a learning curve that may require time and training.
Interface Issues
Some users report that the interface can be cluttered and less intuitive, which may hinder productivity until users become accustomed to it.
Performance
There are occasional complaints about lag and slow performance, particularly when using feature-rich modules or during peak usage times.
Limited Customization in Free Plan
While the free plan offers many features, advanced customization options and certain high-end functionalities are restricted to paid tiers.
Customer Support
Customer support in the free version is limited, and some users have reported slow response times or difficulty in resolving complex issues.

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Analysis

An editorial look at what each product does well and who it suits.

Bitrix24

Atera

Overall verdict

Bitrix24 is considered a good option for businesses seeking a multifunctional platform that combines CRM, project management, and team collaboration tools. It is highly versatile and offers both cloud-based and on-premise solutions, catering to various business needs. However, the platform's extensive range of features can be overwhelming for some users, and there may be a learning curve involved.

Why this product is good

Bitrix24 is a comprehensive business management platform that offers a wide range of tools such as CRM, project management, communication, and collaboration features. It is designed to cater to businesses of various sizes, providing a unified workspace to streamline operations and enhance productivity. The platform's versatility and affordability make it an appealing choice for companies looking to consolidate multiple business processes in one place.

Recommended for

Small to medium-sized businesses looking for an all-in-one business management solution.
Companies seeking robust CRM and project management features.
Teams interested in a centralized platform for communication and collaboration.
Businesses with remote or distributed teams that need efficient tools for managing tasks and sharing information.

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Videos

Walkthroughs and reviews on video.

Bitrix24 3 videos + Add

Atera 8 videos + Add

Bitrix24 Introduction New

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Bitrix24

Atera

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

User comments

Share your experience with using Bitrix24 and Atera. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Bitrix24 no reviews yet

Atera 5.0 · 1 review

25 Best Asana Alternatives & Competitors for Project Management in 2024
clickup.com · Sep 2024

Bitrix24 is a work management and CRM software helping teams manage customer relations, plan projects, and collaborate with others. In Bitrix24’s free plan, users can set up task roles, track time, and work with tasks...
The 19 Best Call Center Software (& Features You Need) in 2022
blog.hubspot.com · Sep 2022

A contact center built around your to-do list, Bitrix24 helps teams collaborate to get their work done. They offer a multitude of customer service channels, including rentable telephone lines, live chat, and email...
Top 9 Best Copper CRM Alternatives for Businesses in 2023
magenest.com · Aug 2022

Bitrix24 is a robust CRM and task management system that assists businesses in making better use of their time and resources. This CRM application provides sales analytics and automation to help you increase your...

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Bitrix24 0 mentions

Atera 5 mentions

Tracking Bitrix24 since Mar 2021.

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Alternatives to Bitrix24 and Atera

When comparing Bitrix24 and Atera, you can also consider the following products.

Wrike
Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Compare Wrike to Bitrix24 or Atera:

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NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to Bitrix24 or Atera:

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Slack
A messaging app for teams who see through the Earth!

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Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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Trello
Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Compare Trello to Bitrix24 or Atera:

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tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Compare tawk.to to Bitrix24 or Atera:

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