Software Alternatives & Reviews

Bit.ai VS Intercom

Compare Bit.ai VS Intercom and see what are their differences

Bit.ai logo Bit.ai

Bit is a smart real-time document collaboration platform for teams to create interactive documents, manage digital content and track document insights.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Bit.ai Landing page
    Landing page //
    2021-07-22
  • Intercom Landing page
    Landing page //
    2023-07-05

Bit.ai videos

Bit.ai Intro Video: Smart Document Collaboration for Teams | Interactive Documents

More videos:

  • Review - Bit.AI Onboarding and Review: Add Some Intelligence To Your Team Collaboration
  • Review - Bit.ai | The world's most powerful document collaboration platform

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Bit.ai and Intercom)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
File Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bit.ai and Intercom

Bit.ai Reviews

Best 25 Software Documentation Tools 2023
Bit.ai is a cloud-based document collaboration and knowledge management tool that allows teams to create, organize, and share interactive documents. It provides a platform for creating visually appealing documents with rich media and interactive elements.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
Bit.ai is a powerful document collaboration platform that centralizes your business knowledge so it can be effortlessly managed, tracked, and shared. The tool’s sleek editor helps you build interactive documents that can be managed collaboratively by teams. You also get fully-responsive templates to make the document creation process more fun and engaging.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Bit.ai. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bit.ai mentions (3)

  • 8 AI Powered Team Collaboration Apps to use in 2023
    4.- BIT.AI: Bit helps teams create job-related materials like project plans, sales slides, training guides, policy manuals, process data, multimedia, competitor info, case studies, and e-books. It also offers a secure storage solution for these documents. You can share these documents with external contacts, and can track them to receive useful feedback. Source: over 1 year ago
  • Standardized tool or template for generating smart contract audit reports?
    Could be. A template I found that I like is on https://bit.ai which you have to pay $8 - $15 per month to use the features like exporting to a PDF, etc. Source: almost 2 years ago
  • 9 Robust To-do List Tools For Every Ambitious DEV Team
    It offers predefined templates for making notes and building lists. #7 Bit.ai Bit.ai is another tool that can help you build intelligent and actionable lists to aid teams with effective task management. It is built for developers who want to keep up with deadlines and maximize productivity with every passing assignment. - Source: dev.to / almost 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Bit.ai and Intercom, you can also consider the following products

Apple iWork - iWork is an office suite by Apple.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Docs - Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Slite - Your company knowledge

Drift - A messaging app that helps you grow your business.