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BigCommerce VS UserTesting.com

Compare BigCommerce VS UserTesting.com and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

BigCommerce logo BigCommerce

BigCommerce provides ecommerce software solutions and shopping cart software for online businesses. Try it free and start selling your products online today!

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • BigCommerce Landing page
    Landing page //
    2022-10-21
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTestingโ€™s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

BigCommerce

Website
bigcommerce.com
Pricing URL
Official BigCommerce Pricing
$ Details
$29.95 / Monthly (Standard)
Release Date
-
Startup details
Country
United States
Edit details

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

BigCommerce features and specs

  • Scalability
    BigCommerce is built to handle large volumes of sales and high traffic, making it an excellent choice for growing businesses.
  • SEO Features
    BigCommerce offers a wide range of built-in SEO tools that help improve your store's visibility on search engines.
  • Integration Capabilities
    The platform supports a variety of third-party integrations, including popular tools like Google Shopping, eBay, and Amazon.
  • Customizable Templates
    BigCommerce provides a variety of responsive and customizable templates to create a unique online store.
  • No Transaction Fees
    BigCommerce does not charge any transaction fees on any of its plans, allowing you to maximize your profit margins.
  • Security Features
    The platform comes with built-in security features such as SSL certification and PCI compliance, ensuring a safe shopping experience.

Possible disadvantages of BigCommerce

  • Pricing
    BigCommerceโ€™s pricing plans can be expensive, especially for new or small businesses.
  • Complexity
    The extensive features and customization options may be overwhelming for beginners or those with limited technical skills.
  • Support Limitations
    Some users report delays and mixed effectiveness in customer support, particularly for more technical issues.
  • Customizations Require Coding
    Advanced customizations often require knowledge of HTML, CSS, or JavaScript, which can necessitate hiring a developer.
  • Sales Thresholds
    BigCommerce imposes sales thresholds on each plan, requiring you to upgrade to a higher plan if you exceed the limit, which can increase costs.
  • Limited Free Themes
    The selection of free themes is somewhat limited, which may require an additional investment into premium themes for a more tailored look.

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis of BigCommerce

Overall verdict

  • BigCommerce is a strong option for an e-commerce platform, particularly for growing businesses that require scalability and a wide array of features. Its comprehensive toolset makes it a valuable choice for those looking to expand and optimize their online sales efforts.

Why this product is good

  • BigCommerce is a robust e-commerce platform known for its scalability and extensive features, making it suitable for businesses of all sizes.
  • It offers a variety of built-in tools for SEO, marketing, and analytics, helping businesses enhance their online visibility and sales performance.
  • The platform supports multi-channel selling, allowing users to expand their reach by selling on platforms like Amazon, eBay, and social media.
  • It provides a high level of customization with its flexible API, allowing developers to build custom solutions tailored to specific business needs.

Recommended for

  • Medium to large businesses looking for a scalable solution with extensive e-commerce features.
  • Businesses seeking to integrate multiple sales channels to maximize reach and sales.
  • Stores that want advanced SEO and marketing tools directly built into the platform.
  • Companies that need a customizable platform with API capabilities to tailor the system to their needs.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

BigCommerce videos

+ Add

BigCommerce Ecommerce Review

More videos:

  • Review - Shopify Vs Bigcommerce Unbiased Pros And Cons Review 2020
  • Review - BigCommerce Review, DETAILED Walkthrough, See Features & Options
  • Review - BigCommerce Review โ€“ Pros And Cons (What You Must Know Before You Join)
  • Review - 5 reasons you should choose BigCommerce over Shopify
  • Review - Bigcommerce Review - The Best Shopify Alternative?
  • Review - Shopify vs Bigcommerce: Which is Better? (2023)
  • Tutorial - BigCommerce Tutorial 2023 (Make an eCommerce Store The Easy Way)

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to BigCommerce and UserTesting.com)

BigCommerce

UserTesting.com

eCommerce
100 100%
eCommerce
0% 0
User Experience
0 0%
User Experience
100% 100
eCommerce Platform
100 100%
eCommerce Platform
0% 0
Usability
0 0%
Usability
100% 100

User comments

Share your experience with using BigCommerce and UserTesting.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigCommerce and UserTesting.com

BigCommerce Reviews

Top 5 Headless Ecommerce Platform For B2B Business (2024 Reviews)
Renowned for its enterprise-level functionality and extensive integrations, BigCommerce boasts an open API architecture. Its intuitive interface and real-time store sales metrics on the Home screen make it easy for merchants to manage their ecommerce store. The side menu facilitates smooth navigation through the backend of the headless commerce site, granting access to core...
Source: blog.webnexs.com
Top 10 Shopify Alternatives for Ecommerce in 2024
BigCommerce stands out for its robust features that support scalability. If you're planning to grow your business, BigCommerce offers multi-channel selling and advanced SEO capabilities that can help you reach more customers without the need to switch platforms later. It's designed for businesses of all sizes that are serious about expansion.
Source: www.attrac.io
Shopify Self-Hosted Alternatives for Your E-Commerce Success
BigCommerce is an all-in-one e-commerce platform that simplifies the process of setting up and running an online store. Its user-friendly interface and customizable options allow businesses to create unique and visually appealing online storefronts.
Source: cyberpanel.net
Best eCommerce Platform for Auto Parts
Bigcommerce is similar to Shopify in almost every aspect, but it has a lower value in the market. Still, it is a popular choice for those looking for a reliable auto parts ecommerce platform. We can easily customize the auto parts ecommerce website with its drag-and-drop features and many themes. The data migration is costly, similar to Shopify, as it is a proprietary SaaS...
Source: www.ayatas.com
10 Best Website Builders for Companies in 2023
BigCommerce is an e-commerce website builder that helps individuals and businesses create an online store to sell their products and services. It provides a user-friendly interface, templates, and design options for users to customize their store. BigCommerce also offers hosting and maintenance services, as well as payment and shipping options, to make it easy for users to...
Source: blackflagcreative.com

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products theyโ€™ll use daily. ๐ŸŽฏ
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platformโ€™s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than BigCommerce. While we know about 101 links to UserTesting.com, we've tracked only 4 mentions of BigCommerce. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BigCommerce mentions (4)

  • Pre ordered the Premium edition of armored Core 6
    It's their payment processing, the inspect browser tool pulls up a bad connection with their payment system (bigcommerce.com). It's some amateur hour shenanigans. Source: about 3 years ago
  • Possible scam
    Looks nothing like bigcommerce.com IMHO. Crappy graphics, site looks like it was put together by a 5 year old child. Source: over 4 years ago
  • What's Your Preferred Platform?
    But there are many alternatives I saw some people selling nice on ecwid.com as well and bigcommerce.com have more specific B2B options. Source: about 5 years ago
  • MACHathon 2021: Building the BigCommerce Weather Alert Merchandising Tool
    BigCommerce: A powerful, open SaaS platform to house product data, images, price data and deliver it to Vercelโ€™s Next.JS framework via the Catalog APIs. - Source: dev.to / over 5 years ago

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 2 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 2 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 2 years ago
  • ๐Ÿš€ Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: almost 3 years ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: about 3 years ago
View more

What are some alternatives?

When comparing BigCommerce and UserTesting.com, you can also consider the following products

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

WooCommerce - A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Magento - Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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