
Valence.co
Culture Amp
15Five
Elatra.io
uExcelerate
Pascal
MentorcliQ
The People Experience Platform for professional coaching, immersive learning, and insights designed for everyone.

Marker.io
BugHerd
Usersnap
Canny.io
Ruttl
Pastel
Markup.io
Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Which is more popular?
BetterUp might be a bit more popular than Userback. We know about 4 links to it since March 2021 and only 3 links to Userback.
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | betterup.com | userback.io |
| Pricing | — | |
| Platforms | — | |
| Company | — | Startup from Australia · 10 - 19 employees |
| Listed in |
In their own words, as submitted to SaaSHub.


No description of BetterUp yet.
Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


No analysis of BetterUp yet.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
What Is BetterUp?
More videos
Userback Explainer Video
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing BetterUp and Userback.
Userback's answer:
Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.
Userback's answer:
Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.
Userback's answer:
Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.
Userback's answer:
Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.
Share your experience with using BetterUp and Userback. For example, how are they different and which one is better?
Recommendations tracked on public social media and blogs since March 2021.


The betterup.com pricing is public so I don't mind stating that I pay $150/month for two 30 minute video sessions. My sessions typically go well over 30 minutes, but that's up to me and my coach. Source: about 3 years ago
Also, for those not wanting to attend, you can register for the same conference virtually for $0. Go to betterup.com and click "register now" for Uplift. That's the exact value of the advice Harold will be giving. Source: over 3 years ago
I benefitted from career coaching. I used betterup.com and had a good experience. First coach was good, then I switched and the second one is even better. It gave me the feeling of not being crazy for wanting to switch careers, and made... Source: over 4 years ago
Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
Userback is a good tool for design review & feedback. Source: about 4 years ago
The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago
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