Bands In Town Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Bands In Town mentions (25)

• Rockabilly/Psychobilly bands?

  Ahh a kindred spirit. I freaking love rockabilly and psychobilly. My advice is to track your favorite bands into bandsintown.com. Some will come to Northern Colorado. Keep an eye on the Aggie, The Coast (saw Delta Bombers there with about 30 other people), and the Moxi in Greeley. Most good shows are in Denver. The Oriental supports the scene really well. Sadly, not much action in FC. Source: 8 months ago

• Western Swing Out in Tehachapi, CA this weekend. Anyone going? See you there!

  Is there a way to track festivals via bandsintown.com or some other listing like that? Source: about 1 year ago

• Best way to find concerts in greater Tokyo and buy tickets?

  Http://bandsintown.com covers Tokyo as well as many other places worldwide. Source: about 1 year ago

• Good Website for upcoming events and esp. concerts in SA?

  Bandsintown.com is probably the best source for live music.. It’s all via an app now but you can throw in the kind of music you like (or sync up your Spotify) and you’ll get personalised updates and recommendations for what’s coming up. Source: about 1 year ago

• Live music tonight.

  Bandsintown.com is a good resource for any town. I follow specific artists there but also follow the Reno and Tahoe area. Sometimes artists use it like another form of social media where they announce new albums and tours, but it's mostly designed to give you show listings. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago