Balsamiq Mockups VS Intercom

Balsamiq Mockups Reviews

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Balsamiq Mockups mentions (8)

• Rough.js: Create graphics with a hand-drawn, sketchy, appearance

  Me of https://balsamiq.com/wireframes/ - guy used to do a lot of startup blogs about it. - Source: Hacker News / 4 months ago

• Best package for doing UI/UX

  If you want to lay it out, use something like Balsamiq first. Just wireframe it. You’ll be surprised how much better your last version is than your first version. Once you’re done, you can try to make a nice version in Figma. And then do the hard part and do the actual programming. Source: about 1 year ago

• Show HN: TinyUX – Grid based low-fi wireframing on your mobile phone

  > I still don't get this. Isn't it just using a different style of outline around buttons? What is lo-fi about it? Wouldn't lo-fi be something that was much lower memory and much faster to draw, like solid color boxes? Low-fidelity is jargon. It's a word used in the UX Design community for high level, low detail design artifacts. Perhaps you are thinking of low-fi audio and try to match that to wire-frames.... - Source: Hacker News / over 1 year ago

• Ask HN: Is there an “uncanny valley” effect with startup MVPs

  ...to the point that (great) UX and wireframing tools like Balsamiq look crappy _on purpose_: https://balsamiq.com/wireframes/ Which all kinda makes sense, with the intuitive reasoning being: If you had time and money to sink into a pixel-perfect design, you're already one step beyond product-market fit, so creating a too good impression might not work in your favor. - Source: Hacker News / almost 2 years ago

• Best way to make mock ups for beginners

  Sounds like Photoshop is the wrong tool. For the wireframe stage, I'd go for something simple like Balsamiq. Otherwise, Adobe offers AdobeXD specifically for such mockups. I have quite a few friends who specialize in UX, and almost all of them live by Figma. Good luck! Source: almost 2 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago