Azure Cosmos DB Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Azure Cosmos DB mentions (9)

• Blazor server app, deployment options

  If you are writing the code maybe consider learning Cosmos DB it’s pretty easy to work with and there is a free tier. Also in my experience it’s much faster than a SQL database. Source: about 1 year ago

• Infrastructure as code (IaC) for Java-based apps on Azure

  Sometimes you don’t need an entire Java-based microservice. You can build serverless APIs with the help of Azure Functions. For example, Azure functions have a bunch of built-in connectors like Azure Event Hubs to process event-driven Java code and send the data to Azure Cosmos DB in real-time. FedEx and UBS projects are great examples of real-time, event-driven Java. I also recommend you to go through 👉 Code,... - Source: dev.to / over 1 year ago

• Deploying a Mostly Serverless Website on GCP

  When debating the database solution for our application we were really seeking for a scalable serverless database that wouldn’t bill us for idle time. Options like AWS Athena, AWS Aurora Serverless, and Azure Cosmos DB immediately came to mind. We believed that GCP would have a comparable service, yet we could not find one. Even after consulting the GCP cloud service comparison documentation we were still unable... - Source: dev.to / almost 2 years ago

• Which DB to use for API published on Azure?

  If you are looking for one to start with; you can try Cosmos: https://azure.microsoft.com/en-us/services/cosmos-db/. Source: about 2 years ago

• Basic Setup for Azure Cosmos DB and Example Node App

  I have had an opportunity to work on a project that uses Azure Cosmos DB with the MongDB API as the backend database. I wanted to spend a little more time on my own understanding how to perform basic setup and a simple set of CRUD operations from a Node application, as well as construct an easy-to-follow procedure for other developers. - Source: dev.to / about 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago