Software Alternatives, Accelerators & Startups

Ayoa VS Freshdesk

Compare Ayoa VS Freshdesk and see what are their differences

Ayoa logo Ayoa

The smarter way to work. Ayoa is an all-in-one online whiteboard where you can brainstorm ideas, work together and get things done

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Ayoa Landing page
    Landing page //
    2023-08-20

Ayoa takes online collaborative whiteboards to new heights. By seamlessly blending idea generation, task management and team collaboration features, Ayoa goes beyond convention and provides a platform for teams to work together and cultivate knowledge that can be used to drive success.

The Ayoa way of working gives users the speed and fluidity to capture and grow great ideas, instantly action them and develop better working practices. Our flexible features allow teams of any size to do it all, whether it’s planning a project, conducting effective meetings, or anything in between.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Ayoa features and specs

  • Collaborative Workspace: Yes
  • Online Whiteboard: Yes
  • Mind Mapping: Yes
  • Task management: Yes
  • Video chat: Yes
  • Gantt Timeline: Yes
  • Kanban board: Yes
  • Templates: Yes
  • Workflow Management: Yes
  • Collaboration Tools: Yes
  • Instant Notifications: Yes
  • Calendar: Yes
  • Project Management: Yes
  • Radial Maps: Yes
  • Planner: Yes

Freshdesk features and specs

No features have been listed yet.

Ayoa videos

The all-in-one online whiteboard

More videos:

  • Review - Case Study - Task Management for Directors
  • Tutorial - Getting started with Ayoa
  • Tutorial - Mind map tutorial
  • Tutorial - Task board tutorial
  • Tutorial - Ayoa Creativity and Productivity Application Quick Tutorial
  • Review - Ayoa Webinar: A guide to Mind Mapping in Ayoa | 18th March 2020
  • Review - GTD with Ayoa

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Ayoa and Freshdesk)
Education
100 100%
0% 0
Customer Support
0 0%
100% 100
Digital Whiteboard
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Ayoa and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ayoa and Freshdesk

Ayoa Reviews

  1. A great visual way to work

    Ayoa is like a combination of Slack, Miro and Trello in a single app. I love to work visually and with the mind mapping, combined with very visual task management (especially the canvas view), it is a nice way to work for me and the team. I can't wait for the new whiteboard view that Ayoa is releasing soon.....

    🏁 Competitors: MindMeister, Miro, Mural, Trello
    👍 Pros:    Great way to build ideas with a team|Mind mapping allows us to grow the ideas|Ideas can then be turned into tasks and managed all within one app
    👎 Cons:    Can't wait until ayoa release their virtual whiteboard (november 2020)|No integration with slack
  2. Enjoy work

    I'm using Ayoa at work. After using Ayoa, it became possible to share the work of team members in real time. As a result, unnecessary or repetitive communication has been reduced. And Ayoa includes most of the functions needed for collaboration, such as Project Management, Gantt chart, Calendar, Mindmap, Brainstorm and Video Meeting. You can do most of the work within Ayoa without the need for multiple applications. Above all, Ayoa is able to share parts with the entire, playing a guiding role in achieving the team's goals.

    👍 Pros:    No installation|Any time access|Many features|Visual
  3. A real Swiss knife

    AYOA is the evolution of iMindMap and now it is so much more. I am amazed by what this app can do! We can still do mindmaps, and we can have task management and project management! We can collaborate with colleagues and with our team members! And it all is perfectly integrated! And I know what's coming: videoconference and whiteboard! Then AYOA will be not only super but unbeatable! I manage many aspects of my business on AYOA and I recommend you give it a try!

    👍 Pros:    Flexible|Integrated|Collaborative|Innovative|Visual|Fun
    👎 Cons:    Always evolving

Compare The 10 Best Mind Mapping Software of 2021
Ayoa integrates with Dropbox, Google Drive, and Google Contacts. You can also transform your notes from Evernote into actionable tasks with Ayoa. With Google Calendar, you can automatically sync your Ayoa projects. Email2Task allows you to send an email straight to Ayoa and it will appear as a task.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ayoa mentions (0)

We have not tracked any mentions of Ayoa yet. Tracking of Ayoa recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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What are some alternatives?

When comparing Ayoa and Freshdesk, you can also consider the following products

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Miro - Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MindNode - Delightful Mind Mapping for your Mac, iPad and iPhone. MacCapture Your Thoughts. Any idea starts with a loose collection of .

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.