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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than AWS Budgets. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
AWS Budgets: This service allows you to set custom budgets for your AWS costs and receive alerts when your costs exceed your budgeted amount. Source: over 1 year ago
You might be better off trying to get a prepaid visa card (or similar) and set your account up with that. And definitely create budget alerts so you'll get an email as soon as your bill goes over a dollar (or whatever limit you choose). Source: over 1 year ago
Automated billing and budget setup with alerts for increased usage. - Source: dev.to / over 2 years ago
AWS allows configuring cost alerts via AWS Budgets service. https://aws.amazon.com/aws-cost-management/aws-budgets/. - Source: Hacker News / over 2 years ago
AWS Budgets – Use this handy tool to set custom budgets and track your costs/usage for different use cases. You can set an alert for when the actual or forecasted cost goes over your budget threshold. The tool can also alert you when your actual Reserved instances or Savings Plan utilization/coverage drops below the threshold you’ve set for it. - Source: dev.to / about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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