awesome VS Freshdesk

awesome

A dynamic window manager for the X Window System developed in the C and Lua programming languages.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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2022-12-19

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2022-01-28

Surface Go Review - It’s Awesome

Freshdesk videos

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Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

Category Popularity

0-100% (relative to awesome and Freshdesk)

awesome

Freshdesk

Window Manager

100 100%

Window Manager

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Customer Support

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Customer Support

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Linux

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Linux

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Help Desk

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Help Desk

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User comments

Share your experience with using awesome and Freshdesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare awesome and Freshdesk

awesome Reviews

Top 13 Best Tiling Window Managers For Linux In 2022

Awesome is a free & open-source next-generation tiling manager for X that is designed to be fast and adaptable, with a focus on developers, power users, and anyone who wants to have more control over their graphical environment.

Source: www.hubtech.org

13 Best Tiling Window Managers for Linux

awesome is a free and open-source next-generation tiling manager for X built to be fast and extensible and it is primarily aimed at developers, power users, and anyone who would like to control their graphical environment.

Source: www.tecmint.com

5 Great Tiling Window Managers for Linux

Awesome has a unique take on the concept of a tiling window manager. It is probably the most user-friendly on the list. Much like i3, it claims to have well-documented code to make it very easy to dig right into for modifications. It adheres to FreeDesktop standards (Desktop notifications system, system tray, etc.) and has great keybindings which make navigating with it...

Source: www.maketecheasier.com

Freshdesk Reviews

Brian Howard

| Owner at BarSight | almost 2 years ago

Does what it says on the box
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

🏁 Competitors: HelpScout, Zendesk

👍 Pros: Straightforward|Free basic plan

👎 Cons: Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024

Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.

Source: www.bolddesk.com

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.

Source: www.helpscout.com

Top 13 Freshdesk alternatives and competitors for 2024

Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...

Source: www.zendesk.com

alternatives to Tawk.to - Tiledesk Free Live Chat

Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...

Source: tiledesk.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.

Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

awesome mentions (0)

We have not tracked any mentions of awesome yet. Tracking of awesome recommendations started around Mar 2021.

Freshdesk mentions (12)

Moog support?
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
CMS with ticketing support
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Need help picking a ticketing system
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Beware, read carefully and make conclusions
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
What Ticket Systems do ya'll use?
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

What are some alternatives?

When comparing awesome and Freshdesk, you can also consider the following products

i3 - A dynamic tiling window manager designed for X11, inspired by wmii, and written in C.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

dwm - dwm is a dynamic window manager for X. It manages windows in tiled, monocle and floating layouts. All of the layouts can be applied dynamically, optimising the environment for the application in use and the task performed.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Openbox - Openbox is a highly configurable, next generation window manager with extensive standards support.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk vs LiveAgent

Freshdesk vs Openbox

Freshdesk vs Intercom