Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Auphonic seems to be a lot more popular than Zoho Desk. While we know about 32 links to Auphonic, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is a side project, and publishing one episode every week is challenging. Primarily if you target an evergreen strategy and not a news podcast. Things like preparing a topic, recording, audio editing, writing shownotes/links/chapters, marketing (social media posts), and maybe editing reels/shorts. This can quickly consume ~8h per week. We looked into the usage of AI with the goal of reducing the time spent.... - Source: Hacker News / 6 months ago
There are some things like https://auphonic.com/, you can download and a file in, toss in most free audio programs and easily remedy majority of things for free. At that point would just contact the creator. Source: 11 months ago
I generally use auphonic.com for noise removal and leveling. You get two hours of free processing a month. Source: 11 months ago
Audacity is fine to edit with. The learning curve can be frustrating but you’ll get there. Learn noise reduction and amplify (to reduce breath sounds). Auphonic covers a multitude of recording sins and is worth the $10 or so you might may for the online credits every couple months. Good luck! Source: about 1 year ago
Upload recording to auphonic.com for automated processing (volume leveling -> pretty clean audio, speech recognition -> subtitles). - Source: dev.to / about 1 year ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
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