Software Alternatives, Accelerators & Startups

AudioRelay VS Freshdesk

Compare AudioRelay VS Freshdesk and see what are their differences

AudioRelay logo AudioRelay

Listen to your PC audio, use your phone as a mic or stream audio from your phone

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • AudioRelay Landing page
    Landing page //
    2020-09-20

PC audio to Android
Turn your Android device as a wireless speaker for your computer.
Easily receive all your PC audio over Wi-Fi or USB.
Listen wirelessly to music, movies, or games on your Android device with low delay.

Android mic to PC
Use your phone as a microphone for your PC, or simply listen to your phone's mic.

Android audio to another device
Listen to your phone's audio on your PC, or share your audio with another Android device.
This feature requires Android 10.

Visit https://audiorelay.net to install AudioRelay for Windows, Linux, or Mac.

Usage examples
- Stream audio over the network - Listen to your PC and phone audio at the same time - Audio monitoring - Replace a mic or a speaker - Send the audio of your computer to a distant speaker via your phone - Play music on multiple devices (Premium)

Features
- Easy setup - Low latency on Wi-Fi or USB - Uses audio compression to reduce network traffic (https://opus-codec.org/) - Has multiple buffer settings - Remotely control your device's volume from your PC - Customize the name of your devices - Available in multiple languages (thanks to the contributors at https://translations.audiorelay.net)

Premium
- Wireless audio listening on multiple devices - Play and pause playback directly from the notification - Customize the buffer settings - Choose the audio quality - Remove microphone time limits - Remove the ads - Future premium features

  • Freshdesk Landing page
    Landing page //
    2022-01-28

AudioRelay

Pricing URL
-
$ Details
freemium
Platforms
Windows Android Linux Mac OSX

AudioRelay features and specs

  • Multi client: yes
  • No delay: yes
  • USB: yes

Freshdesk features and specs

No features have been listed yet.

AudioRelay videos

How to Use your Smartphone as a Speaker (Wireless and USB)

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to AudioRelay and Freshdesk)
Music Streaming
100 100%
0% 0
Customer Support
0 0%
100% 100
Audio
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AudioRelay and Freshdesk

AudioRelay Reviews

We have no reviews of AudioRelay yet.
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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

AudioRelay might be a bit more popular than Freshdesk. We know about 17 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AudioRelay mentions (17)

  • Phone mix?
    Nice tip, https://audiorelay.net also works nicely. Streaming the ASIO driver is a bit fiddly, but can be done with Jack 2 audio connection kit. Source: about 1 year ago
  • Wireless Dongle for 3.5mm Headset (see attached pic) is there something like that? cant find anything online. Dont really know what to search for.
    I also had the same conundrum as you but I didn't want to spend money so I used this: https://audiorelay.net/. Source: over 1 year ago
  • Stream my PC audio through my notebook speakers
    I see a lot of software that can stream a desktop audio through a phone, like Soundwire or Audiorelay, but I'm looking for something to use my notebook speakers instead and I can't seem to find one. Source: over 1 year ago
  • Audio layout for duel pc steaming (info in comments)
    2- Install AudioRelay software on both computers. This is an amazing software and simple as it can be. Source: over 1 year ago
  • Anyway to stream Real-Time audio from my Windows PC to my phone
    When I was on android I used this https://audiorelay.net/, but havent found any replacement good enough. Airfoil hasnt been updated in 3 years and has multiple seconds of delay. Source: almost 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing AudioRelay and Freshdesk, you can also consider the following products

Airfoil - This software is from the Rogue Amoeba company, built to run on Mac and Windows platforms. It’s an audio-based software that allows the computers sound to play over a network device. Read more about Airfoil.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SoundWire - SoundWire does audio mirroring (audio cast). You can use any music player on your PC or laptop like Spotify, YouTube, or iTunes and stream low-latency live sound over WiFi directly to your Android device.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Stream What You Hear - Stream What You Hear.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!