Software Alternatives & Reviews

Audible VS Intercom

Compare Audible VS Intercom and see what are their differences

Audible logo Audible

Audible is the world’s largest provider of premium audiobooks and spoken word content.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Audible Landing page
    Landing page //
    2023-06-24
  • Intercom Landing page
    Landing page //
    2023-07-05

Audible videos

AUDIBLE REVIEW 2021 📖 My Experience After 18 Months Using It!

More videos:

  • Review - Audible Review 2021 (New Plans and Features)
  • Review - Is Audible Worth It? (Pros and Cons Review)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Audible and Intercom)
Books
100 100%
0% 0
Customer Support
0 0%
100% 100
App Store
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Audible and Intercom

Audible Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Audible seems to be a lot more popular than Intercom. While we know about 190 links to Audible, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Audible mentions (190)

  • It's like i got a brand new account...
    Are you located in Canada? I am located in Canada and I had the same issue the a couple days ago; turns out the website I was trying to log into was "audible.com" instead of "audible.ca"- so I went to "audible.ca" instead of "audible.com", logged in, and that fixed it. Source: 5 months ago
  • It's like i got a brand new account...
    Well, I got a new phone and I when I log in with my email, it simply wont show me my account stats or the 62 books I have in my library. I have checked and it is set to the right marketplace, audible.com ... Source: 5 months ago
  • "Virtual Voices" have made book discovery on Audible.com nearly impossible
    I wanted to see what these virtual voice books were and couldn't find anything. It seems like Canada like everything else (sales, promos, discounts etc) was overlooked and we haven't gotten any of these (that I've seen). That being said, good this sounds horrible. I went on my old audible.com account to find these virtual voice books and.... yeah, no. Source: 5 months ago
  • Dungeon Crawler Carl Questions
    Yep. Although all the kindle books I bought on amazon.ca are whispersync compatible with my audiobook wishlist on my no longer active audible.com account. If I'm willing to pay the price listed + conversion to Canadian amount which makes the book more expensive. Whatever 7.49$ USD converted to CND is. That's why I moved my books to the Canadian marketplace so I could stop paying 14.95$ USD converted into CND which... Source: 5 months ago
  • I'm Gerard Doyle, narrator of the Inheritance Cycle and numerous other titles. AMA!
    Despite all the technical stuff, my aim is always to make it sound as though we're sitting in front of that fire and you're being told a story. One of the best compliments I can receive is, "I forgot that I was being read to", or "he didn't get in the way of the story", which is an actual comment from an audible.com listener. Source: 5 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Audible and Intercom, you can also consider the following products

LibriVox - free public domain audiobooks

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Audiobook Bay - Download unabridged audiobook for free or share your audio books, safe, fast and high quality!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mobilism.org - A home for book lovers, app enthusiasts, and much more.

Drift - A messaging app that helps you grow your business.