Software Alternatives, Accelerators & Startups

Audext VS Intercom

Compare Audext VS Intercom and see what are their differences

Audext logo Audext

Use online audio to text converter to transcribe any voice recording in minutes.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Audext Landing page
    Landing page //
    2023-08-26
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Audext videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Audext and Intercom)
Transcription
100 100%
0% 0
Customer Support
0 0%
100% 100
Audio Transcription
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Audext and Intercom

Audext Reviews

  1. Totally satisfied!

    It is all about fast and accurate results! I am using Audext for more than 6 month already and it heps me to transcribe lots of files.

  2. Service for business and individuals

    I loved Audext for some simple reasons - it is fast, cost-effective, easy to use, and accurate in results. That made me a big fan of this service cause I use it every time.

    🏁 Competitors: GoTranscript
    👍 Pros:    Great customer support|Repair multiple pst files in bulk|Fast
    👎 Cons:    Can improve more
  3. Good audio to text transcription

    I have tried Audext a few weeks ago and it really worth its money. I usually have some audio materials that I should turn into text to write an article, so Audext helps me to do this.

    🏁 Competitors: HappyScribe
    👍 Pros:    High quality|High performance|Great customer support|Easy to use|Easy user interface

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Audext should be more popular than Intercom. It has been mentiond 54 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Audext mentions (54)

  • Benefits of using transcription services for business management
    Audext is an online platform developed to transcribe video and audio content to written format. The software offers:. Source: over 1 year ago
  • Are you bored to write the lectures?
    I have the best option for you to simplify your student life. All you have to do is record a lecture on your phone and Transcriber can easily convert it into text. It works with practically all audio formats. Whether you recorded your lecture in MP3, MP4, WAV, M4A, or another format, it won't take long for you to get a high-quality transcription. Audext can instantly transcribe also your video to text even when... Source: over 1 year ago
  • Audio to text converter for better productivity
    With Audext, you can convert audio files into text with just one click, allowing people like me (who are constantly on-the run) still get things done while managing their time more efficiently than ever before. All it takes is some internet connection and a browser-based program to get the job done. Source: over 1 year ago
  • A meeting transcript
    Thankfully, there are ways to record and write up meetings. You can use it to handle a variety of issues and finish time-consuming jobs. Actually, there are a number of reasons why companies want to use Audext for their corporate transcription, ranging from more serious issues like legal objectives to more routine activities like staff training. Source: over 1 year ago
  • Ever wished a meeting was captured in writing? Have you ever considered taking notes and copying everything that is said?
    Thankfully, there are reasonable choices for meeting recording and transcription. And the only tool you require is your standard cell phone. Audext’s corporate transcription for your business has many advantages in store. Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Audext and Intercom, you can also consider the following products

HappyScribe - Happy Scribe automatically transcribes your interviews

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Transcri.io - Online Sofware (SaaS) for Audio Transcription and Subtitle Generation | Powered by Artificial Intelligence

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sonix - Automatically convert audio & video to text in minutes

Drift - A messaging app that helps you grow your business.