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AtmosAI CRM VS Zendesk

Compare AtmosAI CRM VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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AtmosAI CRM logo AtmosAI CRM

AtmosAI CRM connects sales, marketing and the customer experience. Enjoy 100% no code customization, pre-built templates, quotes and invoices, marketing tools and our Command Center, a single source for all client information.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • AtmosAI CRM Landing page
    Landing page //
    2023-02-15

AtmosAI CRM gives you all of the tools needed to store leads, communicate and market to potential clients and track those clients through the entire sales process, from new lead to paying client and everything in between.

  • Zendesk Landing page
    Landing page //
    2022-03-08

AtmosAI CRM features and specs

  • Lead Management: Yes
  • Customer Management: Yes
  • Calendar and Scheduling: Yes
  • Quotes and Invoicing: Yes
  • Easy Customization: Yes
  • 2-Way Email : Yes
  • Inbound and Outbound Calling: Yes
  • 2-Way SMS (Text Messaging): Yes
  • Marketing Campaigns (Email, SMS and Calls): Yes
  • Project Management: Yes
  • Product Management: Yes
  • Opportunity Management: Yes

Zendesk features and specs

No features have been listed yet.

AtmosAI CRM videos

+ Add

AtmosAI CRM Intro Video

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to AtmosAI CRM and Zendesk)

AtmosAI CRM

Zendesk

CRM
4 4%
CRM
96% 96
Customer Support
0 0%
Customer Support
100% 100
Sales
100 100%
Sales
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using AtmosAI CRM and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AtmosAI CRM and Zendesk

AtmosAI CRM Reviews

  1. AtmosAI CRM - Intuitive and powerful

    Thus far, we've had a great experience with this CRM. It's as easy to customize as they say it is, and it meets our needs and more. In addition to management of leads and contacts, you can also manage your clients and send invoices, quotes and estimates to those clients.

    🏁 Competitors: Keap, Thryv, monday CRM
    👍 Pros:    Simple yet powerful and efficient tool|Easy to use|Great value|Add on applications
    👎 Cons:    None so far

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AtmosAI CRM mentions (0)

We have not tracked any mentions of AtmosAI CRM yet. Tracking of AtmosAI CRM recommendations started around Feb 2023.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing AtmosAI CRM and Zendesk, you can also consider the following products

LeadSquared - Sales and marketing automation software for businesses that sell to directly to consumers using offline, online, phone or field sales.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Base CRM - Customer relationship management (CRM) & sales software geared towards making your small business, mid-market or enterprise sales team 10x more productive.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CommissionCrowd - A global online sales platform to connect companies and commission only sales agents

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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