Software Alternatives, Accelerators & Startups

Atera VS TailScale

Compare Atera VS TailScale and see what are their differences

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Atera logo Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platformโ€”streamlining organizational IT management at scale with our proprietary Action AIโ„ข.

TailScale logo TailScale

Private networks made easy Connect all your devices using WireGuard, without the hassle. Tailscale makes it as easy as installing an app and signing in.
  • Atera Action AIโ„ข
    Action AIโ„ข //
    2024-06-13
  • Atera IT Automations
    IT Automations //
    2024-06-13
  • Atera Real-time Monitoring and Alerts
    Real-time Monitoring and Alerts //
    2024-06-13
  • Atera Helpdesk and Ticketing
    Helpdesk and Ticketing //
    2024-06-13

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Ateraโ€™s platform offers powerful tools including patch management, comprehensive reporting and analytics, real-time diagnostics and alerting, and more, enhanced by end-to-end AI capabilities. Combined with unlimited device management, Atera is the ideal solution for internal IT teams seeking to optimize workflows, reduce manual task load, and support seamless operations across the entire enterprise.

  • TailScale Landing page
    Landing page //
    2023-08-17

TailScale

$ Details
Platforms
-
Release Date
2019 January
Startup details
Country
Canada
State
Ontario
City
Toronto
Founder(s)
Avery Pennarun
Employees
10 - 19

Atera features and specs

  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management

TailScale features and specs

  • Ease of Use
    TailScale is easy to set up and configure. It provides a user-friendly interface and automates many complex networking tasks, making it accessible even for those with limited networking knowledge.
  • Security
    TailScale uses WireGuard for its underlying encryption, providing strong security for data transmitted across the network. End-to-end encryption ensures that your data remains safe from interception.
  • Cross-Platform Support
    TailScale supports a wide range of operating systems including Windows, macOS, Linux, iOS, and Android, allowing for seamless integration across various devices and platforms.
  • Scalability
    TailScale can easily scale from small to large networks, making it suitable for both individual use and enterprise-level deployments.
  • NAT Traversal
    TailScale provides automatic NAT traversal, which simplifies the process of connecting devices behind different routers and firewalls without requiring complex port forwarding rules.

Possible disadvantages of TailScale

  • Dependency on TailScale's Infrastructure
    Using TailScale requires reliance on their central coordination servers for initial connection setup and identity management. This could be a concern if the service experiences downtime or other issues.
  • Privacy Concerns
    Since TailScale routes initial connection metadata through their servers, some users may have privacy concerns, especially in highly sensitive environments.
  • Cost
    While TailScale offers a free tier, advanced features and larger-scale deployment options can be costly, potentially making it less suitable for budget-conscious users.
  • Limited Advanced Configuration
    TailScale's simplicity can be a downside for advanced users who require granular control and configuration options that go beyond what TailScale's interface offers.
  • Proprietary Software
    TailScale is a commercial product with proprietary elements, which might not appeal to open-source enthusiasts or organizations that prefer fully open-source solutions.

Analysis of Atera

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Analysis of TailScale

Overall verdict

  • Tailscale is highly regarded among users looking for a secure, reliable, and simple way to connect devices over the internet. Its straightforward approach to VPN management makes it a good choice for both personal and professional use cases. The integration with identity providers also streamlines user management, enhancing its appeal for business environments.

Why this product is good

  • Tailscale is often praised for its simplicity, security, and ease of use when managing VPNs. It allows users to connect devices in different locations and networks quickly without much configuration hassle. Tailscale leverages the WireGuard protocol, known for its speed and robust encryption, making the connections both fast and secure. Additionally, Tailscale's use of identity-based access control and multi-factor authentication enhances its security features. Its ability to traverse NAT and firewalls seamlessly is another advantage, reducing the setup complexity found in traditional VPN solutions.

Recommended for

  • Individuals needing secure remote access to personal devices.
  • Small teams and startups seeking a user-friendly VPN solution without complex infrastructure.
  • Businesses looking for scalable VPN solutions with support for user identity integration.
  • Developers and IT professionals needing secure remote access to internal tools and services.

Atera videos

Enter a new era of AI-powered IT with Atera

More videos:

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

TailScale videos

The Byte - Tailscale Private networks made easy

Category Popularity

0-100% (relative to Atera and TailScale)
Monitoring Tools
100 100%
0% 0
VPN
0 0%
100% 100
IT Management
100 100%
0% 0
Security & Privacy
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Atera and TailScale

Atera Reviews

  1. Frank Richards
    ยท Developer at RisingMax - IT Consulting ยท
    Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    ๐Ÿ‘ Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    ๐Ÿ‘Ž Cons:    Learning curve|Limited customization

HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesnโ€™t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. Itโ€™s risk-free, no credit card required, and gain access to all Atera has to offer!
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Ateraโ€™s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. Youโ€™ll know about problems as they arise and can mobilize your IT team quicker to respond to them.

TailScale Reviews

  1. Raoul Steadman

    They make the already great wireguard even better! Installation and configuration is a breeze, can easily connect to machines behind firewall(s) without altering anything.

    Definitely made life easier.


7 Ngrok Alternatives & Competitors for App Tunneling, Free & Paid
Tailscale allows you to create a secure virtual private network between your servers, computers, and cloud instances using the WireGuard protocol from a binary executable.
Source: onboardbase.com

Social recommendations and mentions

Based on our record, TailScale seems to be a lot more popular than Atera. While we know about 543 links to TailScale, we've tracked only 5 mentions of Atera. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 3 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: about 4 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 4 years ago

TailScale mentions (543)

View more

What are some alternatives?

When comparing Atera and TailScale, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

ZeroTier - Extremely simple P2P Encrypted VPN

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ngrok - ngrok enables secure introspectable tunnels to localhost webhook development tool and debugging tool.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Netmaker - Netmaker automates mesh VPN's and software-defined networks using WireGuard.