Software Alternatives & Startups

Atera VS Surface Pro

Compare Atera VS Surface Pro and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Surface Pro

A new, more powerful Surface Pro

Surface Pro Landing page
Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
5 vs 0
Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 49

Base details

Website, pricing, platforms and company facts side by side.

Atera
Surface Pro
Website atera.com microsoft.com
Pricing
Paid Free trial Official pricing
Platforms
Windows Mac OSX Linux
Company 2001
Listed in

About Atera and Surface Pro

In their own words, as submitted to SaaSHub.

Atera
Surface Pro

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

No description of Surface Pro yet.

Features and specs

What each product offers, as listed by its team.

Atera 7 features
Surface Pro 5 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Portability
    The Surface Pro 9 is lightweight and has a slim design, making it easy to carry and ideal for users who need a device for on-the-go productivity.
  • Versatility
    It functions as both a laptop and tablet with its detachable keyboard and touch screen, providing flexibility for various tasks and usage scenarios.
  • High-Resolution Display
    Offers a high-resolution PixelSense display that delivers sharp and vibrant visuals, enhancing the viewing experience for professional and multimedia use.
  • Performance
    Equipped with powerful processors and generous RAM options, the Surface Pro 9 is capable of handling demanding applications and multitasking efficiently.
  • Windows Integration
    Runs on Windows, ensuring compatibility with a wide range of software and seamless integration with Microsoft Office and other productivity tools.

Possible disadvantages

  • Price
    The Surface Pro 9 is relatively expensive compared to similar devices, which may be a consideration for budget-conscious buyers.
  • Limited Ports
    Comes with a limited number of USB and other connectivity ports, which may require users to purchase additional adapters for expanded functionality.
  • Keyboard Sold Separately
    The detachable keyboard, a key feature for full laptop functionality, is sold separately, adding to the overall cost of the device.
  • Battery Life
    While the battery life is decent, it may be shorter compared to some competitors, especially under heavy usage, limiting its duration between charges.
  • Lack of Thunderbolt 3/4
    Missing Thunderbolt 3 or 4 support, which could restrict the potential for ultra-fast data transfer and connectivity with high-speed peripherals.

Analysis

An editorial look at what each product does well and who it suits.

Atera
Surface Pro

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of Surface Pro yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
Surface Pro 4 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Surface Pro 7 Review - Is This Perfect?

More videos

  • Review - Surface Pro X review: heartbreaker
  • Review - Microsoft Surface Pro X Full Review - Should You Buy It? | The Tech Chap
  • Review - Microsoft Surface Pro X Review - 6 Months Later

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
Surface Pro
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Atera and Surface Pro. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
Surface Pro no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

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We have no reviews of Surface Pro yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
Surface Pro 0 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

View more

Tracking Surface Pro since Mar 2021.

Alternatives to Atera and Surface Pro

When comparing Atera and Surface Pro, you can also consider the following products.