Atera VS SUM

Compare Atera VS SUM and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

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Rating: 0 reviews

Alternatives Is it good?

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Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 0
Monitoring Tools popularity: 100% vs 0%
alternatives listed: 240+ vs 40

Base details

Website, pricing, platforms and company facts side by side.

	Atera	SUM
Website	atera.com	sumforteams.com
Pricing	Paid Free trial Official pricing	—
Platforms	Windows Mac OSX Linux	—
Company	2001	—
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	Health And Fitness Social Media Tools Social Impact iPhone Meditation +2

About Atera and SUM

In their own words, as submitted to SaaSHub.

Atera

SUM

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

SUM 5 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Team Collaboration
SUM provides a platform that enhances collaboration among team members through its intuitive user interface and integrated tools.
Project Management Features
Offers robust project management features that allow teams to track progress, set deadlines, and manage resources effectively.
Integration Capabilities
Supports integration with other popular tools and services, enabling seamless workflow and data synchronization across platforms.
User-Friendly Interface
Features a clean and easy-to-navigate interface that helps reduce the learning curve for new users.
Real-time Updates
Provides real-time updates and notifications, keeping all team members informed about the latest developments in projects.

Possible disadvantages

Pricing Structure
The pricing may be considered high for small teams or startups with limited budgets, potentially limiting its accessibility.
Feature Overload
Some users may find the extensive features overwhelming, especially if they are not all needed for their specific use cases.
Customization Limitations
May lack customization options for companies with unique project management needs, potentially requiring additional adjustments or workarounds.
Learning Curve
Despite its user-friendly design, mastering all functionalities can still require significant time and training investment.
Reliance on Internet Connectivity
Being a web-based application, it requires a stable internet connection to function efficiently, which can be a limitation in areas with poor connectivity.

Analysis

An editorial look at what each product does well and who it suits.

Atera

SUM

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of SUM yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

SUM 3 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

SUM

100% 100%

Monitoring Tools

0% 0%

Health And Fitness

100% 100%

IT Management

0% 0%

iPhone

100% 100%

User comments

Share your experience with using Atera and SUM. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

SUM no reviews yet

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

We have no reviews of SUM yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

SUM 0 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Tracking SUM since Feb 2022.

Alternatives to Atera and SUM

When comparing Atera and SUM, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

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