Atera VS Steps

Compare Atera VS Steps and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 0 reviews

Alternatives Is it good?

SuperOps

Modern PSA and RMM Software for MSP's and IT Teams sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 0
Monitoring Tools popularity: 100% vs 0%
alternatives listed: 240+ vs 93

Base details

Website, pricing, platforms and company facts side by side.

	Atera	S Steps
Website	atera.com	steps.im
Pricing	Paid Free trial Official pricing	—
Platforms	Windows Mac OSX Linux	—
Company	2001	—
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	Health And Fitness Sport & Health iPhone Health & Wellness +1

About Atera and Steps

In their own words, as submitted to SaaSHub.

Atera

Steps

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

Steps 4 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Easy Learning Curve
Steps provides a user-friendly interface that simplifies the process of creating workflows, making it accessible even to those with minimal technical expertise.
Integration Capabilities
The platform offers extensive integration options with various other tools and services, allowing seamless connectivity and data transfer between applications.
Automation Efficiency
Steps facilitates automation of repetitive tasks, increasing efficiency and freeing up time for users to focus on more critical activities.
Collaboration Features
It includes collaboration tools that enable teams to work together effectively, improving communication and project management.

Possible disadvantages

Limited Advanced Features
While suitable for basic workflows, Steps may lack some of the advanced features that power users or large enterprises might require.
Pricing Structure
The cost of using Steps can be a consideration for some users, especially if pricing is tiered or usage-based, potentially leading to higher expenses.
Customization Constraints
Some users might find the range of customization limited, restricting the ability to tailor workflows or processes to specific business needs.
Learning Resource Scarcity
There may be limited resources available for learning and mastering Steps, which could impede new users from fully leveraging the tool.

Analysis

An editorial look at what each product does well and who it suits.

Atera

Steps

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of Steps yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

Steps 3 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

Steps

100% 100%

Monitoring Tools

0% 0%

Health And Fitness

100% 100%

IT Management

0% 0%

iPhone

100% 100%

User comments

Share your experience with using Atera and Steps. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

Steps no reviews yet

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

We have no reviews of Steps yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

Steps 0 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Tracking Steps since Mar 2021.

Alternatives to Atera and Steps

When comparing Atera and Steps, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

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