Software Alternatives & Startups
Register | Login

Atera VS SmartThings

Compare Atera VS SmartThings and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
SmartThings

SmartThings makes it easy to turn your home into a smart home.

SmartThings Landing page
Rating
0 reviews
Alternatives Is it good?
Status.io
Status.io is a hosted status page platform for incident communication and uptime monitoring. Keep your customers informed with real-time status updates, maintenance alerts, and transparent system notifications. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera should be more popular than SmartThings. It has been mentioned 5 times since March 2021.

social mentions
5 vs 1
Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 79

Base details

Website, pricing, platforms and company facts side by side.

Atera
SmartThings
Website atera.com partners.smartthings.com
Pricing
Paid Free trial Official pricing
—
Platforms
Windows Mac OSX Linux
—
Company 2001 —
Listed in
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6
Home Smarthome Home Intelligence Data Dashboard +1

About Atera and SmartThings

In their own words, as submitted to SaaSHub.

Atera
SmartThings

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

No description of SmartThings yet.

Features and specs

What each product offers, as listed by its team.

Atera 7 features
SmartThings 5 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Wide Compatibility
    SmartThings supports a wide range of devices from different manufacturers, allowing users to integrate and control various smart home devices in one platform.
  • User-Friendly Interface
    The app provides an intuitive and easy-to-use interface, making it accessible even for users who are new to smart home technology.
  • Automation Capabilities
    SmartThings offers robust automation features, enabling users to create custom routines and automate their devices based on triggers like time of day or device interactions.
  • Cloud Connectivity
    SmartThings leverages cloud connectivity to allow for control and monitoring of devices remotely from anywhere, as long as the user has an internet connection.
  • Developer-Friendly
    The platform provides tools and resources for developers to create custom integrations and expand the functionality of SmartThings through its API.

Possible disadvantages

  • Reliance on Cloud
    SmartThings' dependence on cloud services for certain functionalities can lead to potential issues like latency or outages if there's a problem with the internet connection.
  • Privacy Concerns
    With cloud-based operations, there's always a concern regarding data privacy and the potential for unauthorized access to personal information.
  • Limited Local Control
    Some users may find the limited options for local device control a drawback, especially if internet connectivity is unreliable in their area.
  • Complex Setup for Advanced Features
    While it is user-friendly, setting up advanced features and custom automations may require a learning curve or deeper technical understanding.
  • Dependency on Third-Party Devices
    The integration of third-party devices might lead to compatibility issues, varying performance, or less seamless experiences if updates or changes occur in those devices.

Analysis

An editorial look at what each product does well and who it suits.

Atera
SmartThings

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of SmartThings yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
SmartThings 3 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

SmartThings v3 Review & New Sensors - Comparing v3 vs v2

More videos

  • Review - Samsung SmartThings Updates and New Features For April 26, 2020
  • Review - What I wish I knew when I started with SmartThings

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
SmartThings
100% 100%
Monitoring Tools
0% 0%
0% 0%
Data Dashboard
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
Home
100% 100%

User comments

Share your experience with using Atera and SmartThings. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
SmartThings no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

View more

We have no reviews of SmartThings yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
SmartThings 1 mention
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

View more

  • Senville (Midea?) Mini Split System Possible Problems/Questions - Southern New Mexico
    However, I've been doing a lot more reading and came across a forum on smartthings.com regarding a Carrier system. One member said he installed a Senville ducted system and what he did to make his ducted system wireless. He got rid of... Source: almost 4 years ago

Alternatives to Atera and SmartThings

When comparing Atera and SmartThings, you can also consider the following products.

Loading...