Atera VS openScale

Compare Atera VS openScale and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 0 reviews

Alternatives Is it good?

SysAid

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 0
Monitoring Tools popularity: 100% vs 0%
alternatives listed: 240+ vs 29

Base details

Website, pricing, platforms and company facts side by side.

	Atera	openScale
Website	atera.com	github.com
Pricing	Paid Free trial Official pricing	—
Platforms	Windows Mac OSX Linux	—
Company	2001	—
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	Health And Fitness Sport & Health Maps Weight Loss +1

About Atera and openScale

In their own words, as submitted to SaaSHub.

Atera

openScale

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

openScale 7 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Open Source
openScale is open-source software, allowing users to modify and distribute the software freely to suit their personal or commercial needs.
Privacy Focused
The app respects user privacy by not transmitting personal data to external servers, keeping all data local to the user's device.
Device Compatibility
openScale supports a wide range of Bluetooth scales from different manufacturers, offering more flexibility for users with various devices.
Cost Free
Being a free application, users can access its full range of features without any payment or subscription, making it accessible to all.
Customization
The app allows extensive customization in its interface and functionality, enabling users to tailor their experience depending on their specific needs.
Offline Functionality
openScale operates without an internet connection, providing full functionality even when offline, which is beneficial in areas with poor connectivity.
Community Support
As an open-source project, openScale has a community of contributors who actively work to improve the software and provide support to users.

Possible disadvantages

Technical Knowledge Requirement
Users may need a certain level of technical expertise to leverage the full potential of open-source software, which can be a barrier for some users.
Limited Development Resources
Being an open-source project, openScale might lack the extensive development resources and support found in commercial products, potentially leading to slower updates and feature rollouts.
No Official Support
There is no official customer support team available, so users may need to rely on community forums and self-help for resolving issues.
UI/UX Limitations
The user interface and experience may not be as polished as those in commercial applications, which can affect usability for some people.
Compatibility Issues
While the app supports many devices, some users might experience compatibility issues with less common or newer devices.

Analysis

An editorial look at what each product does well and who it suits.

Atera

openScale

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of openScale yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

openScale 3 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

openScale

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

User comments

Share your experience with using Atera and openScale. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

openScale no reviews yet

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

We have no reviews of openScale yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

openScale 0 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Tracking openScale since Mar 2021.

Alternatives to Atera and openScale

When comparing Atera and openScale, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

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Tweetbot
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