Software Alternatives & Startups

Atera VS OnBase

Compare Atera VS OnBase and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
OnBase

OnBase is an enterprise content management and process management software suite.

OnBase Landing page
Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
5 vs 0
Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 212

Base details

Website, pricing, platforms and company facts side by side.

Atera
OnBase
Website atera.com onbase.com
Pricing
Paid Free trial Official pricing
Platforms
Windows Mac OSX Linux
Company 2001
Listed in

About Atera and OnBase

In their own words, as submitted to SaaSHub.

Atera
OnBase

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

No description of OnBase yet.

Features and specs

What each product offers, as listed by its team.

Atera 7 features
OnBase 5 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Integration Capabilities
    OnBase can integrate with a variety of other software applications, including ERP, CRM, and HR systems, allowing organizations to streamline their operations and reduce data silos.
  • Customization
    The platform offers extensive customization options, enabling organizations to tailor the system to meet their specific needs and workflows.
  • Scalability
    OnBase is scalable, supporting organizations of different sizes, from small businesses to large enterprises, ensuring that it can grow with your organization's needs.
  • Automated Workflows
    The software includes powerful workflow automation tools that can help increase efficiency by automating repetitive tasks and ensuring that documents are routed to the right people.
  • Compliance and Security
    OnBase is designed with compliance and security in mind, featuring robust security measures to protect sensitive information and helping organizations comply with various regulatory requirements.

Possible disadvantages

  • Cost
    The initial setup and ongoing maintenance of OnBase can be expensive, which may be a barrier for smaller organizations with limited budgets.
  • Complexity
    While the wide array of features is a strength, it can also make the platform complex to implement and manage, requiring specialized knowledge or additional training for users.
  • Implementation Time
    Deploying OnBase can be time-consuming, particularly for large organizations, as it may require significant planning, customization, and testing before going live.
  • User Interface
    Some users find the interface to be less intuitive compared to other ECM solutions, which can lead to a steeper learning curve and reduced user adoption.
  • Vendor Dependence
    As a proprietary solution, organizations may find themselves dependent on Hyland Software for support, updates, and potential customizations, which can be restrictive.

Analysis

An editorial look at what each product does well and who it suits.

Atera
OnBase

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of OnBase yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
OnBase 3 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Upgrade to Hyland OnBase 18 - A Review of New Features and Functionality

More videos

  • Review - OnBase 17 Review - Highlights of New Features
  • Review - OnBase Government Electronic Plan (ePlan) Review

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
OnBase
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Atera and OnBase. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
OnBase no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

View more

We have no reviews of OnBase yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
OnBase 0 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

View more

Tracking OnBase since Mar 2021.

Alternatives to Atera and OnBase

When comparing Atera and OnBase, you can also consider the following products.

  • NinjaOne

    NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

    Compare NinjaOne to Atera or OnBase:

  • Laserfiche

    Laserfiche offers powerful document management software solutions that are easy to implement and easy to use.

    Compare Laserfiche to Atera or OnBase:

  • Intercom

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Compare Intercom to Atera or OnBase:

  • Kissflow

    Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

    Compare Kissflow to Atera or OnBase:

  • tawk.to

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    Compare tawk.to to Atera or OnBase:

  • DocuWare

    DocuWare is a next-gen document management system that is specially designed for transferring paper-based and digital assets into collective resources.

    Compare DocuWare to Atera or OnBase: