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Atera VS NextGen

Compare Atera VS NextGen and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
NextGen

Better healthcare outcomes for the patient, the provider, and the practice is the ultimate goal. Throughout the journey from access to intake, to the visit, to care coordination, and ongoing health management, we provide innovations for healthier com

NextGen Landing page
Rating
0 reviews
Alternatives Is it good?
Netumo
Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
5 vs 0
Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 105

Base details

Website, pricing, platforms and company facts side by side.

Atera
NextGen
Website atera.com nextgen.com
Pricing
Paid Free trial Official pricing
—
Platforms
Windows Mac OSX Linux
—
Company 2001 —
Listed in
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6
Business & Commerce Health And Medical Practice Management Electronic Health Records (EHR) Medical Practice Management Health And Fitness +3

About Atera and NextGen

In their own words, as submitted to SaaSHub.

Atera
NextGen

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

No description of NextGen yet.

Features and specs

What each product offers, as listed by its team.

Atera 7 features
NextGen 10 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Integrated Platform
    NextGen Population Health offers an integrated platform that consolidates data from various sources, enabling providers to get a holistic view of patient health and streamline care coordination.
  • Data Analytics
    The platform provides robust data analytics capabilities, allowing healthcare providers to generate insights for better decision making and proactive management of population health.
  • Improved Patient Engagement
    Offers tools that engage patients actively in their health, providing educational resources and facilitating two-way communication between patients and providers.
  • Customization
    NextGen Population Health allows for a high degree of customization, enabling practices to tailor the system according to their specific needs and workflows.
  • Regulatory Compliance
    Helps ensure compliance with healthcare regulations such as HIPAA by offering secure data management features.
  • Comprehensive Solutions
    NextGen Healthcare offers a wide range of solutions including EHR, practice management, analytics, and patient engagement, which can cater to various needs of healthcare providers.
  • Interoperability
    The platform places a strong emphasis on interoperability, allowing seamless data exchange between different healthcare systems to enhance patient care.
  • User-Friendly Interface
    The software is designed with a user-friendly interface, making it easier for healthcare professionals to navigate and utilize its features effectively.
  • Customizability
    NextGen Healthcare offers customizable options tailored to specific practice needs, ensuring that the software can be adapted to different healthcare provider requirements.
  • Strong Support and Training
    The company provides robust customer support and extensive training resources to help users maximize the benefits of their software solutions.

Possible disadvantages

  • Complexity
    The platform may be complex to implement and require substantial training for users to fully leverage its capabilities, particularly for smaller practices.
  • Cost
    The comprehensive features and customization options can lead to higher implementation and maintenance costs.
  • Integration Challenges
    Integrating the system with existing IT infrastructure can be challenging and may require significant technical support.
  • Learning Curve
    Users may face a steep learning curve due to the advanced features and comprehensive nature of the platform.
  • Complex Implementation
    Implementing NextGen's solutions can be complex and time-consuming, requiring significant resources and planning, especially for large healthcare organizations.
  • System Downtime
    Some users report occasional system downtime or performance issues, which can impact the workflow in healthcare settings.
  • Limited Specialty Focus
    While offering broad services, NextGen may not cater specifically to highly specialized medical fields, limiting its applicability in niche healthcare areas.

Analysis

An editorial look at what each product does well and who it suits.

Atera
NextGen

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of NextGen yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
NextGen 4 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

NextGen Review: Not the best but not the worse

More videos

  • Review - NextGen | EHR | Software Review
  • Review - NextGen Office vs AdvancedMD EHR: Why they switched from AdvancedMD EHR to NextGen Office
  • Review - ADTH ATSC 3.0 NextGen TV Box with DVR Review

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
NextGen
100% 100%
Monitoring Tools
0% 0%
0% 0%
Medical Practice Management
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
Business & Commerce
100% 100%

User comments

Share your experience with using Atera and NextGen. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
NextGen no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
NextGen 0 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

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Tracking NextGen since Apr 2022.

Alternatives to Atera and NextGen

When comparing Atera and NextGen, you can also consider the following products.

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