
NinjaOne
Intercom
tawk.to
JivoChat
TextUs
Freshdesk
Live Guide
Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

OneLogin
Okta
Microsoft Azure Active Directory
Auth0
Rippling
Lastpass
Keeper
Cloud-based directory services. Alternative to Microsoft Active Directory.

Which is more popular?
Based on our record, JumpCloud should be more popular than Atera. It has been mentioned 23 times since March 2021.
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | atera.com | jumpcloud.com |
| Pricing | ||
| Platforms | — | |
| Company | 2001 | Startup from the United States · 250 - 499 employees · 2012 |
| Listed in |
In their own words, as submitted to SaaSHub.


Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...
No description of JumpCloud yet.
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.
Overall verdict
Why this product is good
Recommended for
JumpCloud is recommended for small to medium-sized enterprises (SMEs) and large businesses that require a flexible, cloud-based directory solution to manage diverse IT environments. It suits organizations that need to streamline identity management processes across multiple platforms and enhance security with tools like SSO and MFA.
Walkthroughs and reviews on video.
Enter a new era of AI-powered IT with Atera
More videos
How often each product is chosen within a category, 0–100% relative to the other.


Share your experience with using Atera and JumpCloud. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...
JumpCloud is used by over 180,000 organizations worldwide and is consistently ranked as a top solution by customers. JumpCloud SSO is available as a standalone solution, or as a bundle with other JumpCloud identity,...
JumpCloud is an open directory platform that offers unified device management and access control with SSO as its core feature. This cloud based solution provides SAML integrations with over 700 popular applications...
JumpCloud is a relatively new entrant (founded in 2012) into the leadership of this segment. Because it is a next-gen identity management company, it makes a point of being among the most versatile on this list. It...
Recommendations tracked on public social media and blogs since March 2021.


Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago
Jumpcloud — Provides directory as a service similar to Azure AD, user management, single sign-on, and RADIUS authentication. Free for up to 10 users. - Source: dev.to / over 2 years ago
Then came the Security audit. No problem, they validated the Zero Trust environment, happy to see that 90% of the software we use is deployed by Jumpcloud. Auditors also loved Crowdstrike. We are a .NET CORE / Windows 2022 / SQL 2022... Source: about 3 years ago
For authentication, I use jumpcloud LDAPS but any LDAP server would do fine, you can just use a yaml file either works fine it's more manageability and preference. Source: over 3 years ago
When comparing Atera and JumpCloud, you can also consider the following products.

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On-demand SSO, directory integration, user provisioning and more
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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Enterprise-grade identity management for all your apps, users & devices
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
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Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 …
Compare Microsoft Azure Active Directory to Atera or JumpCloud: