Software Alternatives & Startups

Atera VS JumpCloud

Compare Atera VS JumpCloud and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
JumpCloud

Cloud-based directory services. Alternative to Microsoft Active Directory.

JumpCloud Landing page
Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, JumpCloud should be more popular than Atera. It has been mentioned 23 times since March 2021.

social mentions
5 vs 23
Monitoring Tools popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Atera
JumpCloud
Website atera.com jumpcloud.com
Pricing
Paid Free trial Official pricing
Platforms
Windows Mac OSX Linux
Company 2001 Startup from the United States · 250 - 499 employees · 2012
Listed in

About Atera and JumpCloud

In their own words, as submitted to SaaSHub.

Atera
JumpCloud

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

No description of JumpCloud yet.

Features and specs

What each product offers, as listed by its team.

Atera 7 features
JumpCloud 6 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Unified Directory
    JumpCloud provides a centralized directory for managing user identities, simplifying tasks such as authentication and access management across multiple environments, whether on-premises or in the cloud.
  • Cross-Platform Support
    The service supports various operating systems, including Windows, macOS, and Linux, making it versatile for organizations with diverse IT environments.
  • Zero Trust Security
    JumpCloud incorporates Zero Trust principles, enhancing security by verifying every access attempt regardless of the source, thus reducing the risk of breaches.
  • Ease of Integration
    JumpCloud offers seamless integration with numerous third-party applications and services, facilitating a smoother workflow and interconnectivity between various IT tools.
  • Comprehensive Management
    The platform offers extensive management features for devices, applications, and user policies, providing robust administrative capabilities from a single console.
  • Scalability
    JumpCloud's cloud-based infrastructure can scale with growing organizational needs, offering flexibility for businesses of varying sizes and trajectories.

Possible disadvantages

  • Cost
    While JumpCloud provides a comprehensive suite of features, the cost could be a factor for smaller companies or startups with limited budgets.
  • Learning Curve
    New users or administrators might face a learning curve due to the platform's extensive features and capabilities, necessitating training or time to fully leverage its potential.
  • Integration Limitations
    Despite broad integration capabilities, there may be specific applications or legacy systems that are not supported, potentially requiring custom solutions or additional middleware.
  • Internet Dependency
    As a cloud-based solution, JumpCloud requires a stable internet connection; any disruptions could impact access to the platform's services and management capabilities.
  • Limited Offline Capabilities
    The platform's functionality may be limited when offline, which can be a drawback for remote locations or scenarios where consistent internet access is not guaranteed.
  • Feature Overlap
    Organizations using other similar tools might find feature overlaps, which could lead to redundancy and potentially higher operational costs without careful management and planning.

Analysis

An editorial look at what each product does well and who it suits.

Atera
JumpCloud

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

  • JumpCloud is a strong choice for organizations looking for a cloud-first directory platform that simplifies and secures identity and access management. It is particularly beneficial for businesses operating in multi-cloud or hybrid environments, as it supports a wide range of systems and platforms.

Why this product is good

  • JumpCloud is considered good because it provides a comprehensive cloud-based directory platform that allows businesses to manage user identities, access, and devices securely. Its platform is versatile, offering centralized management, SSO, multi-factor authentication, and support for various protocols including LDAP and RADIUS, making it suitable for a range of IT environments. Additionally, JumpCloud is known for its ease of use, scalability, and ability to integrate seamlessly with numerous other IT tools and services.

Recommended for

    JumpCloud is recommended for small to medium-sized enterprises (SMEs) and large businesses that require a flexible, cloud-based directory solution to manage diverse IT environments. It suits organizations that need to streamline identity management processes across multiple platforms and enhance security with tools like SSO and MFA.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
JumpCloud 3 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Can JumpCloud Replace a Windows Server?

More videos

  • Review - JumpCloud Directory as a Service
  • Review - JumpCloud Walkthrough Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
JumpCloud
100% 100%
0% 0%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Atera and JumpCloud. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
JumpCloud no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
JumpCloud 23 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

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  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Jumpcloud — Provides directory as a service similar to Azure AD, user management, single sign-on, and RADIUS authentication. Free for up to 10 users. - Source: dev.to / over 2 years ago
  • Love Jumpcloud
    Then came the Security audit. No problem, they validated the Zero Trust environment, happy to see that 90% of the software we use is deployed by Jumpcloud. Auditors also loved Crowdstrike. We are a .NET CORE / Windows 2022 / SQL 2022... Source: about 3 years ago
  • Open ID Connect quesitons
    For authentication, I use jumpcloud LDAPS but any LDAP server would do fine, you can just use a yaml file either works fine it's more manageability and preference. Source: over 3 years ago

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Alternatives to Atera and JumpCloud

When comparing Atera and JumpCloud, you can also consider the following products.