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Atera VS FacilMap

Compare Atera VS FacilMap and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
FacilMap

Map platform for live, collaborative map creation based on OpenStreetMap.

Rating
0 reviews
Pricing
Open source
Alternatives Is it good?
Zoho Desk
Industry's first context-aware Helpdesk Software sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera should be more popular than FacilMap. It has been mentioned 5 times since March 2021.

social mentions
5 vs 2
Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 37

Base details

Website, pricing, platforms and company facts side by side.

Atera
FacilMap
Website atera.com facilmap.org
Pricing
Paid Free trial Official pricing
Open source
Platforms
Windows Mac OSX Linux
—
Company 2001 —
Listed in
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6
Maps Web Mapping Interactive Maps Mapping And GIS +1

About Atera and FacilMap

In their own words, as submitted to SaaSHub.

Atera
FacilMap

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

No description of FacilMap yet.

Features and specs

What each product offers, as listed by its team.

Atera 7 features
FacilMap 5 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Open Source
    FacilMap is open source, allowing users to view, modify, and contribute to its codebase. This transparency encourages community-driven improvements and adaptability to users' needs.
  • Customization
    The platform offers various customization options, allowing users to tailor maps according to their specific requirements and preferences, which makes it a flexible tool for diverse projects.
  • Collaborative Editing
    FacilMap supports collaborative editing, which enables multiple users to work on the same map in real-time. This feature is beneficial for group projects or community mapping initiatives.
  • Integration with OpenStreetMap
    It integrates well with OpenStreetMap data, allowing users to leverage rich geographical information and contribute back to the OSM community.
  • Privacy Focused
    FacilMap is designed with privacy in mind, as it does not track user activities, thereby ensuring a higher level of data protection for its users.

Possible disadvantages

  • Learning Curve
    Due to its customization and feature-rich environment, new users may experience a steep learning curve, which can be daunting without sufficient guidance or tutorials.
  • Limited Documentation
    The documentation for FacilMap might be limited or less comprehensive, making it challenging for users to fully utilize all features or troubleshoot issues independently.
  • Performance Concerns
    Users might experience performance issues, especially when handling large datasets or maps, as the platform may not be as optimized as some other proprietary mapping solutions.
  • Dependency on OpenStreetMap
    While integration with OpenStreetMap is a pro, FacilMap's reliance on it also means that any limitations or inaccuracies in OSM data can directly affect the quality of maps created with FacilMap.
  • Limited Advanced Features
    Compared to some commercial mapping services, FacilMap might lack certain advanced features or tools, which could be a limitation for users with complex mapping needs.

Analysis

An editorial look at what each product does well and who it suits.

Atera
FacilMap

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of FacilMap yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
FacilMap 0 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • - Here's how to streamline your IT workflow - go to: Atera.com
  • - Trapp - Atera Customer Stories
  • - AI Explainer
  • - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • - Atera Review - An in depth look at the PSA and RMM for MSPs
  • - Atera Review: The best all in one solution
  • - Atera Review: Atera, Dump the other options

No FacilMap videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
FacilMap
100% 100%
Monitoring Tools
0% 0%
0% 0%
Maps
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
Web Mapping
100% 100%

User comments

Share your experience with using Atera and FacilMap. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
FacilMap no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

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We have no reviews of FacilMap yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
FacilMap 2 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: about 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: over 4 years ago

View more

  • Tech People! Need help with software recommendations
    You could try something like Google My Maps or a FacilMap (a similar tool that's based on OpenStreetMap). Both should be easy enough to set up on tablets, and can be collaboratively edited. Source: over 4 years ago
  • Draw all roads in any city at once
    FacilMap - planning tours collaborative with multiple map sources and elevation profiles. Source: over 5 years ago

Alternatives to Atera and FacilMap

When comparing Atera and FacilMap, you can also consider the following products.

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