Atera VS CompuCom

Compare Atera VS CompuCom and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 0 reviews

Alternatives Is it good?

EcholoN

EcholoN is an Enterprise Application Framework and configurable software platform for ESM, ITSM, Service Desk, CMDB, Customer Service, Field Service Management and custom digital business processes. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 0
Monitoring Tools popularity: 100% vs 0%
alternatives listed: 240+ vs 124

Base details

Website, pricing, platforms and company facts side by side.

	Atera	CompuCom
Website	atera.com	compucom.com
Pricing	Paid Free trial Official pricing	—
Platforms	Windows Mac OSX Linux	—
Company	2001	—
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	CRM Developer Tools ERP DevOps Tools +1

About Atera and CompuCom

In their own words, as submitted to SaaSHub.

Atera

CompuCom

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

CompuCom 5 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Comprehensive IT Services
CompuCom offers a wide range of IT services including hardware, software, and cloud solutions. This allows businesses to manage all their IT needs through one provider.
Strong Industry Experience
With over 30 years in the IT services industry, CompuCom has extensive experience and expertise, making it a reliable partner for businesses.
Award-Winning Support
CompuCom has received numerous accolades for its customer service and support, ensuring that businesses receive top-tier assistance when needed.
Customization
The company offers customizable IT solutions tailored to meet the unique needs of different businesses, enhancing operational efficiency.
Scalability
CompuCom provides scalable solutions that grow with your business, accommodating everything from small startups to large enterprises.

Possible disadvantages

Cost
The comprehensive nature of CompuCom's services can come at a high cost, which may not be feasible for smaller businesses or startups with limited budgets.
Complex Onboarding Process
Implementing CompuCom's services can be a complex process that may require significant time and resource investment from the client.
Standardization Limitations
While customization is available, some businesses may find CompuCom’s solutions too standardized, potentially limiting flexibility.
Potential Downtime
As with any IT service provider, there exists a potential for downtime during service changes or migrations, which could impact business operations temporarily.
Dependency
Relying heavily on a single IT service provider can create dependency, making businesses vulnerable if any issues arise with CompuCom's services.

Analysis

An editorial look at what each product does well and who it suits.

Atera

CompuCom

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

Overall, CompuCom is generally considered a good choice for businesses looking for comprehensive IT solutions. They have a strong track record of working with various industries and can provide tailored IT support to meet specific organizational requirements. However, like any service provider, the quality of service may vary based on specific contracts, service level agreements, and individual experiences.

Why this product is good

CompuCom is a well-established IT services provider known for offering a wide range of IT support and consultation services. The company has a reputation for delivering end-to-end technology solutions that can help businesses manage and optimize their IT infrastructures. CompuCom's services often include managed IT services, hardware and software procurement, and digital workplace support. Their extensive experience in the industry and their ability to tailor solutions to specific business needs are often cited as strengths.

Recommended for

CompuCom is recommended for medium to large enterprises that need robust IT infrastructure support. It is particularly suitable for organizations seeking to outsource their IT management and focus on their core business operations. CompuCom's services are well-suited for industries such as retail, healthcare, and financial services where technology plays a critical role in daily operations.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

CompuCom 3 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

CompuCom

100% 100%

Monitoring Tools

0% 0%

CRM

100% 100%

IT Management

0% 0%

Developer Tools

100% 100%

User comments

Share your experience with using Atera and CompuCom. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

CompuCom no reviews yet

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

We have no reviews of CompuCom yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

CompuCom 0 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Tracking CompuCom since Mar 2021.

Alternatives to Atera and CompuCom

When comparing Atera and CompuCom, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

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S

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tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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CompuData
CompuData is a leading Business Technology Company in the Philadelphia area. We offer Cloud Hosting, ERP Solutions, IT Security, and Managed It Services to help business scale and grow their organization.

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