Atera VS CloudRef App

Compare Atera VS CloudRef App and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

CloudRef App Rich AWS console link previews in Slack

Rating: 0 reviews
Pricing: Freemium $30 / Monthly

Alternatives Is it good?

SetMe

Remote support software that just works. Securely access attended or unattended computers from anywhere. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 0
Monitoring Tools popularity: 100% vs 0%
alternatives listed: 240+ vs 7

Base details

Website, pricing, platforms and company facts side by side.

	Atera	CloudRef App
Website	atera.com	cloudref.app
Pricing	Paid Free trial Official pricing	Freemium $30 / Monthly Official pricing
Platforms	Windows Mac OSX Linux	Slack AWS
Company	2001	2025
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	DevOps Tools AWS Tools Link Management Slack +1

About Atera and CloudRef App

In their own words, as submitted to SaaSHub.

Atera

CloudRef App

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

CloudRef App 3 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Custom previews
Customize the fields included in your preview
Tags
Show your own custom tags in the preview - such as prod vs non-prod, customer, or tenant
Deep linking
Deep link ARNs into the AWS console, plus related resources

Analysis

An editorial look at what each product does well and who it suits.

Atera

CloudRef App

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

CloudRef App appears to be a niche or lesser-known cloud referral/management tool, and without verified, up-to-date information on its features, pricing, and user reviews, it's not possible to confidently confirm its quality or reliability. Prospective users should conduct due diligence before adopting it.

Why this product is good

Specific details about CloudRef App's functionality are not widely documented in publicly available sources.
Limited third-party reviews or independent testing make it difficult to verify performance claims.
No clear information on company background, security practices, or customer support quality.
Absence of verifiable data means potential risks around data privacy and long-term support cannot be ruled out.

Recommended for

Users who can independently verify the app's legitimacy, security, and terms of service before use
Early adopters comfortable testing lesser-known tools with caution
Individuals seeking niche cloud referral solutions who are willing to research alternatives for comparison
Not recommended for users requiring guaranteed enterprise-level support or compliance certifications without further verification

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

CloudRef App 0 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

CloudRef App

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

Questions & Answers

As answered by people managing Atera and CloudRef App.

What makes your product unique?

CloudRef App's answer:

Cloud Ref works where your engineers meet - on Slack, quickly bringing context from your cloud infrastructure right into the chat. No more useless previews of links to the console!

User comments

Share your experience with using Atera and CloudRef App. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

CloudRef App no reviews yet

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

We have no reviews of CloudRef App yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

CloudRef App 0 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Tracking CloudRef App since May 2025.

Alternatives to Atera and CloudRef App

When comparing Atera and CloudRef App, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to Atera or CloudRef App:

NinjaOne vs Atera NinjaOne vs CloudRef App
marbot
A Slack bot detecting and managing incidents on AWS.

Compare marbot to Atera or CloudRef App:

marbot vs Atera marbot vs CloudRef App
Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to Atera or CloudRef App:

Intercom vs Atera Intercom vs CloudRef App
BD

BotDeploy
BotDeploy helps you Deploy your Discord, Slack or Telegram bot to AWS with one click.

Compare BotDeploy to Atera or CloudRef App:

BotDeploy vs Atera BotDeploy vs CloudRef App
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Compare tawk.to to Atera or CloudRef App:

tawk.to vs Atera tawk.to vs CloudRef App
Steampipe
Steampipe: select * from cloud; The extensible SQL interface to your favorite cloud APIs select * from AWS, Azure, GCP, Github, Slack etc.

Compare Steampipe to Atera or CloudRef App:

Steampipe vs Atera Steampipe vs CloudRef App