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Atera VS CircleBack

Compare Atera VS CircleBack and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
CircleBack

Contact sync application.

CircleBack Landing page
Rating
0 reviews
Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
5 vs 0
Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 203

Base details

Website, pricing, platforms and company facts side by side.

Atera
CircleBack
Website atera.com circleback.com
Pricing
Paid Free trial Official pricing
—
Platforms
Windows Mac OSX Linux
—
Company 2001 —
Listed in
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6
Backup & Sync Office & Productivity Cloud Storage Audio Player +1

About Atera and CircleBack

In their own words, as submitted to SaaSHub.

Atera
CircleBack

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

No description of CircleBack yet.

Features and specs

What each product offers, as listed by its team.

Atera 7 features
CircleBack 5 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Contact Management
    CircleBack offers a robust contact management system that automatically updates and cleans contact information, helping users maintain accurate and up-to-date contact lists.
  • Integration
    It integrates seamlessly with other applications such as Outlook, Gmail, and LinkedIn, allowing for efficient synchronization of contact data across multiple platforms.
  • AI-Powered
    The app uses artificial intelligence to ensure that contact information is constantly refreshed and deduplicated, enhancing productivity by reducing manual updates.
  • Unified Contacts
    CircleBack consolidates contacts from various platforms into a single, cohesive location, simplifying management and accessibility.
  • Networking Opportunities
    With features that highlight mutual contacts and networking opportunities, users can leverage CircleBack to strengthen professional relationships and networks.

Possible disadvantages

  • Privacy Concerns
    Users may have concerns about the privacy and security of their contact data, as the app requires access to personal and professional contact information.
  • Subscription Cost
    While CircleBack offers free features, accessing the full range of its capabilities requires a subscription, which might be a barrier for some users.
  • Syncing Issues
    Some users have reported issues with syncing contacts across all devices and platforms reliably, which can lead to frustration and potential data loss.
  • Limited Customization
    The application offers limited customization options, which might not meet the specific needs of all users or businesses looking for more tailored solutions.
  • Learning Curve
    New users might experience a learning curve when first using the app, as it requires familiarity with its features and functionality to maximize benefits.

Analysis

An editorial look at what each product does well and who it suits.

Atera
CircleBack

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

  • CircleBack is generally considered a good tool if you are looking for an efficient and easy-to-use app to manage and update contact information. It offers features that can save time and reduce the effort involved in maintaining an extensive and accurate contact list.

Why this product is good

  • CircleBack is a contact management application designed to intelligently update and organize your contacts. It uses artificial intelligence to keep contact information current, removing duplicates and correcting outdated information. This can be especially useful for professionals who rely on having accurate contact databases.

Recommended for

    Professionals who need to maintain a large network of contacts, salespeople, business executives, and anyone who wants to ensure their contact information is always up-to-date and organized.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
CircleBack 0 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

No CircleBack videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
CircleBack
100% 100%
Monitoring Tools
0% 0%
0% 0%
Office & Productivity
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
Backup & Sync
100% 100%

User comments

Share your experience with using Atera and CircleBack. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
CircleBack no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

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We have no reviews of CircleBack yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
CircleBack 0 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

View more

Tracking CircleBack since Mar 2021.

Alternatives to Atera and CircleBack

When comparing Atera and CircleBack, you can also consider the following products.

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