Software Alternatives & Reviews

Assembly VS Zendesk

Compare Assembly VS Zendesk and see what are their differences

Assembly logo Assembly

Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work.
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Assembly Landing page
    Landing page //
    2021-10-15

Assembly has helped thousands of companies achieve 95% employee engagement. Assembly works great for teams of all sizes and has a free trial option. Assembly offers a variety of useful features and integrates with Slack, MS Team, and popular SSO & HRIS solutions.

Improve employee engagement with CEO & executive updates, employee engagement surveys, employee recognition, employee nominations, employee pulse surveys, employee recognition surveys, weekly check-in templates, weekly template updates, and employee satisfaction surveys.

Improve internal communications with Ask me anything template, general news feed, Get Help template, Group feed, Icebreaker template, Idea Management template, Internal Wiki tool, Knowledge base, Standup meeting, Team retrospective and weekly updates.

Boost team productivity with daily recap template, daily/weekly agenda template, idea management template, meeting notes template, product feedback template, wins list, and a lightweight sales CRM template.

Simplify HR & Recruiting with templates such as employee benefits survey, contractor time tracking, employee exit interview survey, employee satisfaction survey, eNPS score, internal referral program, interview questions template and new hire survey.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Assembly features and specs

  • 360 Degree Feedback: Yes
  • Daily Status Tracking: Yes
  • employee engagement: Yes
  • Pulse and Surveys: Yes
  • Employee recognition: Yes
  • Icebreakers: Yes
  • Idea Management: Yes
  • Wiki: Yes
  • Knowledge Base: Yes
  • Manager feedback: Yes
  • Meeting notes and summaries : Yes
  • New Hire Survey: Yes
  • One-on-ones: Yes
  • Product Feedback: Yes
  • eNPS: Yes
  • Wins List: Yes
  • Weekly Updates: Yes
  • Weekly Check-Ins: Yes
  • Team Retrospective: Yes
  • Standup Meetings: Yes
  • Project Feedback: Yes
  • Self Evaluation: Yes

Zendesk features and specs

No features have been listed yet.

Assembly videos

Employee Recognition & Rewards | Assembly

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Assembly and Zendesk)
HR Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Assembly and Zendesk

Assembly Reviews

  1. Saves me at least 5 hours a week

    I use to do my one on ones manually and had a slew of questions I'd run through. Now I have my reports answer the questions and leave a response of the most important things we can discuss when in our one on one.

    Now I have a historical record of everything that is important, we spend time talking about what is most important for them that week, and we save nearly 30-45min per one on one.

    🏁 Competitors: Fellow.app, fridaylabs.net Friday
    👍 Pros:    Super simple|Affordable price|Great user experience|Automation and custom functions|Reliable|Mobile-friendly
    👎 Cons:    No mobile app atm

13 Employee Recognition Software Used Widely Across The Globe
Work smarter, not harder, is the tagline of Assembly, and it allows teams to build their custom workflows. You can save up to one day per week, and more than 3,000 companies have achieved 95% employee engagement with Assembly’s engaging, seamless workflows.Â
The Best Employee Recognition Software Platforms & Reward Programs Used By Notable Companies In 2022
Assembly is a peer-to-peer employee recognition, rewards, and engagement software that’s designed to boost internal culture and retention. Assembly has helped thousands of companies achieve 95% employee engagement through fun and seamless workflows. Assembly works great for teams of all sizes and is FREE for up to 10 users.
Source: snacknation.com
10 Best Employee Recognition Platforms To Celebrate Top Talent In 2022
Assembly is an employee recognition platform that gives you the ability to track and achieve goals and automate incentives. Assembly makes it easy to put employee appreciation at the heart of your company culture through peer-to-peer recognition and incentives. Their system also shows people that their contributions are valued, while boosting performance and retaining your...
68 Best Painting Apps and Softwares
Why Assembly? – Assembly is a great for professionals who are looking to enhance the brand identity of a company, as this app can help them to come up with beautiful and impactful logos, with ease. Assembly has a building-block approach and houses all the necessary tools to construct icons and logos of any shape and size as your mind imagines.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Assembly mentions (0)

We have not tracked any mentions of Assembly yet. Tracking of Assembly recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Assembly and Zendesk, you can also consider the following products

Bonusly - Recognition and rewards that make work fun

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Labourly - Your all-in-one HR solution to manage and hire work-ready candidates.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!