Software Alternatives & Reviews

Zendesk VS Bonusly

Compare Zendesk VS Bonusly and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Bonusly logo Bonusly

Recognition and rewards that make work fun
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Bonusly Landing page
    Landing page //
    2023-09-13

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Bonusly videos

How Bonusly Works

More videos:

  • Review - Bonusly Introduction
  • Review - Bonusly Admin Training

Category Popularity

0-100% (relative to Zendesk and Bonusly)
Customer Support
100 100%
0% 0
HR Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
HR
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Bonusly

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Bonusly Reviews

13 Employee Recognition Software Used Widely Across The Globe
Bonusly is an easy-to-use and fun employee recognition software that offers a wide range of rewards catalogs and insightful analytics to drive more employee engagement. Created and designed for both users and admins, Bonusly encourages and simplifies the peer-to-peer recognition process that drives company values.Â
The Best Employee Recognition Software Platforms & Reward Programs Used By Notable Companies In 2022
Bonusly is an online platform for rewarding, recognizing, and generally celebrating awesome employees. It enables everyone to recognize anyone. Peers can recognize each other, managers can recognize direct reports, and so on and so forth. (The good vibes are basically endless.)
Source: snacknation.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Bonusly. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Bonusly mentions (4)

  • Giving recognition 👏 for employees in remote teams 🌎
    Any experience with rewarding systems for recognition? Have anyone used tools like bonusly ? Source: about 2 years ago
  • Rewards and recognition for employees🏆
    Any recommendation on rewarding tools? Do taco, bonusly (or other similar tools) actually work? Thoughts on rewarding with 💰to incentive recognition? Source: about 2 years ago
  • I initiated a punch system in my office.
    My company instituted Bonusly and honestly its been great to have a system similar to what you are talking about. A way to give people 5-10 credits of recognition publicly so that it can add up to a $10 gift card after 10-20 "gifts" so far has been a great way to encourage each other to be helpful. Source: about 2 years ago
  • 15 Best Slack Apps for the Future of Work
    Bonusly is an employee recognition and rewards platform that allows you to show appreciation to your team through redeemable points and digital gift cards across hundreds of brands. Recognize new hires, birthdays, team milestones, work anniversaries, and any other celebration in your company culture through one easy-to-manage system, and automate insights on your rewards and recognition trends across the team. - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Zendesk and Bonusly, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Assembly - Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Motivosity - Peer-to-peer recognition platform that engages employees