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Calabrio ONE VS injixo

Compare Calabrio ONE VS injixo and see what are their differences

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Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

injixo logo injixo

injixo is a cloud-based workforce management software for call centers.
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • injixo Landing page
    Landing page //
    2023-10-02

Calabrio ONE videos

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injixo videos

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What our customer like about injixo WFM

More videos:

  • Review - The Forum Awards: Yorkshire Housing's Workforce Management journey with injixo

Category Popularity

0-100% (relative to Calabrio ONE and injixo)

Calabrio ONE

injixo

Communication
83 83%
Communication
17% 17
Customer Support
66 66%
Customer Support
34% 34
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Work Management
100 100%
Work Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and injixo

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

injixo Reviews

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What are some alternatives?

When comparing Calabrio ONE and injixo, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Basecamp - A simple and elegant project management system.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

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