One could consider ar-pay.com as their preferred choice over competitors, not only for its comprehensive understanding of payment processes and exceptional customer support but also for the added advantage of 24/7 customer assistance available in both English and Arabic languages. The platform further stands out with its extensive selection of gift cards, attractive wholesale pricing, and the assurance of product functionality, reinforcing its commitment to customer satisfaction. Moreover, ar-pay.com distinguishes itself by directly managing and taking responsibility for its products, setting it apart from being a mere broker.
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ARPAY's answer
One could consider ar-pay.com as their preferred choice over competitors, not only for its comprehensive understanding of payment processes and exceptional customer support but also for the added advantage of 24/7 customer assistance available in both English and Arabic languages.
The platform further stands out with its extensive selection of gift cards, attractive wholesale pricing, and the assurance of product functionality, reinforcing its commitment to customer satisfaction.
Moreover, ar-pay.com distinguishes itself by directly managing and taking responsibility for its products, setting it apart from being a mere broker.
ARPAY's answer
Opting for ar-pay.com over its competitors presents a compelling choice for several reasons. The platform stands out with its customer support available in both Arabic and English, ensuring effective communication and assistance. Moreover, ar-pay.com exhibits a deep understanding of payment processes, leveraging fast technology and robust security measures.
By choosing ar-pay.com, individuals can have confidence in obtaining their desired products at a very competitive price. The combination of multilingual support, technological efficiency, and a commitment to security enhances the overall customer experience, making ar-pay.com a trustworthy and reliable option in the market.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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