Software Alternatives, Accelerators & Startups

Approximated VS Zendesk

Compare Approximated VS Zendesk and see what are their differences

Approximated logo Approximated

Reliably automate custom domains at scale with SSL for SAAS, marketplaces, platform, and web apps

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Approximated Landing page
    Landing page //
    2023-11-26

Easy to setup, simple to automate

Approximated treats convenience and simplicity as a first class citizen, going the extra mile to make every step as easy as possible to integrate.

How it works

Approximated creates a dedicated cluster just for you, with edge servers in regions all over the world. These proxy traffic for custom domains to your app at any scale with incredibly low latency.

  1. Create your dedicated cluster Approximated spins up a dedicated cluster, with nodes distributed globally. Traffic is automatically routed through the region nearest users for lightning fast response times. All you need to do is name it.

  2. Call the API, or use the dashboard Connecting a custom domain takes one API call to Approximated. Or, use the dashboard to do the same thing any time. The dashboard will even show you what that would look like as an API call.

  3. Point the domain(s) All that's needed is one DNS A record pointed at your cluster's dedicated IP address. Approximated will automatically create and manage SSL certificates for every domain.

Managed & maintained for you

Convenience isn't enough when it comes to handling custom domains in production - everything needs to be rock solid and reliable.

Approximated has constant monitoring, globally distributed servers, and automatically self-healing clusters so that it's ultra reliable.

Sophisticated monitoring at every level

Approximated is always monitoring the SSL status, DNS resolution, proxy hit status, and more for every domain. No external monitoring or infrastucture required - Approximated includes this for free.

Self-healing clusters with intelligent routing

Frequent health checks for every region of your cluster allow Approximated to find and heal any potentials issues before you or your users run into them. Traffic is automatically be routed to the nearest working region during any repairs to avoid any downtime.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Approximated

$ Details
paid Free Trial $20.0 / Monthly ($20 minimum, 20 cents per custom domain, volume discounts)
Release Date
2021 March

Approximated features and specs

  • Dedicated clusters: Yes
  • Dedicated IPv4 per cluster: Yes
  • Globally distributed cluster nodes for low latency: Yes
  • Automatic SSL certificate provisioning/renewal: Yes
  • Automatic monitoring: Yes
  • Unlimited custom domains: Yes
  • Unlimited target hosts/servers/origins: Yes

Zendesk features and specs

No features have been listed yet.

Approximated videos

No Approximated videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Approximated and Zendesk)
SSL Certificates
100 100%
0% 0
Customer Support
0 0%
100% 100
CDN
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Approximated and Zendesk.

What makes your product unique?

Approximated's answer

Approximated makes it extremely easy to add a custom domains feature to any web app, SAAS, marketplace, or platform.

Often, companies can be integrated and live within a few days or less. It's very cost effective, making use of economies of scale and expertise to offer a complete solution at a tiny fraction of the cost to build the same features in house.

Why should a person choose your product over its competitors?

Approximated's answer

Approximated is both easier to integrate, and more cost effective than competitors.

It offers all of the features you care about without building in the cost of those that you don't:

  • Hours or days to integrate, instead of weeks or months
  • You can start small, at a very low price
  • You can scale up to any size without any extra steps
  • You get automatic volume discounts as you scale up, instead of being forced into various enterprise agreements
  • Talk to real developers on staff instead of sales people, if you want
  • Your cluster is dedicated only to you, instead of shared with everyone else like competitors

How would you describe your primary audience?

Approximated's answer

Startups, Scale-ups, dev teams, and devops teams who want to get a custom domains feature launched this week, with rock solid reliability and genuine developer support.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Approximated and Zendesk

Approximated Reviews

We have no reviews of Approximated yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

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Source: www.zendesk.com
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Social recommendations and mentions

Based on our record, Zendesk should be more popular than Approximated. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Approximated mentions (1)

  • How to support user custom domains with Next.js
    It's why we built Approximated - so that you don't have to. And at a price you can afford, starting at $20/month instead of thousands. - Source: dev.to / 6 days ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Approximated and Zendesk, you can also consider the following products

CloudFlare - Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Entri - Entri is the API for custom domains. We make it easy for your application to connect, secure, sell, and power custom domains.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SaaS Custom Domains - The easiest solution for offering branded custom domains and white-labelling to your customers. Secure, reliable, and scalable.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!