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Appcues VS openKB

Compare Appcues VS openKB and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Appcues logo Appcues

Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

openKB logo openKB

openKB is a Markdown Knowledge base application (FAQ) built with Nodejs and ExpressJS.
  • Appcues Landing page
    Landing page //
    2023-09-13
Not present

Appcues features and specs

  • Ease of Use
    Appcues offers a user-friendly interface that allows non-technical users to create and deploy in-app guides, modals, and tool-tips without needing to write any code.
  • Customization
    It provides extensive customization options, allowing businesses to tailor user experiences to align with their branding and specific user needs.
  • Integrations
    Appcues integrates seamlessly with various third-party tools like Slack, Segment, and Google Analytics, enhancing its functionality and ease of data collection.
  • Analytics
    Offers rich analytics that help track user interaction, engagement, and the effectiveness of in-app guides and tutorials.
  • A/B Testing
    Supports A/B testing of user onboarding flows and in-app messages to optimize user engagement strategies.

Possible disadvantages of Appcues

  • Cost
    Appcues can be expensive for smaller businesses or startups, particularly when additional features and higher user limits are required.
  • Learning Curve
    While the platform is user-friendly, there can be an initial learning curve for users who are not familiar with onboarding tools.
  • Performance Impact
    Some users have reported that the use of Appcues can slow down their application, impacting overall performance.
  • Limited Mobile Support
    Appcues' mobile support is not as robust as its desktop counterpart, which may be a limitation for businesses prioritizing mobile user experiences.
  • Content Limitations
    Certain complex use cases or highly customized flows might be challenging to implement with Appcues' built-in tools.

openKB features and specs

  • Open Source
    openKB is open source, meaning it's free to use and you can modify the source code to suit your needs.
  • Self-Hosted
    You have complete control over your data and the environment as it is self-hosted.
  • Markdown Support
    Allows you to write articles and documentation using Markdown, which is widely used for formatting plain text.
  • Search Functionality
    Includes search functionality to easily find articles or topics within the knowledge base.
  • Easy Installation
    Generally easy to install and set up, especially if you are familiar with Node.js applications.

Possible disadvantages of openKB

  • Maintenance
    As it is self-hosted, you are responsible for maintaining and updating the software.
  • Technical Expertise
    Requires some level of technical expertise to install, configure, and manage.
  • Limited Features
    Compared to some commercial solutions, openKB might lack advanced features like user analytics or multi-language support.
  • Community Support
    Being a less popular open source project, community support may not be as readily available or extensive as with more popular projects.

Appcues videos

+ Add

Appcues - Product-Led Growth Review

More videos:

  • Review - Growth Talks #11 - Appcues & Userpilot - Homepage & Pricing Review - user onboarding apps!
  • Tutorial - How to Nail User Onboarding - Appcues

openKB videos

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Category Popularity

0-100% (relative to Appcues and openKB)

Appcues

openKB

User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Knowledge Base
0 0%
Knowledge Base
100% 100
User Engagement
100 100%
User Engagement
0% 0
Note Taking
0 0%
Note Taking
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Appcues and openKB

Appcues Reviews

15 best user onboarding software you need to try in 2023
It probably scores a little higher than Userpilot in terms of its visual styling and customization options, which are very easy on the eye. Appcues would be a good choice if you’re onboarding a design, ecommerce, or creativity tool. Among its clients are content-creation tool Writer and video collaboration platform Frame.io.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
Appcues’s analytics isn’t much different from it’s close competitors, such as UserGuiding or Pendo. You can see al the data of your guides, surveys, checklists, and so on. What makes Appcues’s analytics strong are the “journeys” and “experiments” features, which allow you to play with custom parameters and dive deep into details.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its A/B testing and optimization features enable continuous improvement of user experiences. If you're seeking a no-code solution with powerful optimization capabilities, Appcues is an attractive option.
Source: helpjuice.com
Appcues Alternatives and Competitors
Even though it’s a “no-code” software, Appcues is not as easy-to-use as you might expect. If you have a small team with limited time, Appcues might not be for you because it still requires some time to be invested in the platform before you can effectively create onboarding flows. For the startups and SME’s Appcues might be on the expensive side of the onboarding tools.
Source: blog.userguiding.com

openKB Reviews

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What are some alternatives?

When comparing Appcues and openKB, you can also consider the following products

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

HowHive - Knowledgebases for teams and companies of all sizes. Knowledge sharing and finding made simple.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Raneto - Open source, flat-file Knowledgebase platform that uses static Markdown files

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

GitBook - Modern Publishing, Simply taking your books from ideas to finished, polished books.

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