Software Alternatives, Accelerators & Startups

Apigee VS RingCentral

Compare Apigee VS RingCentral and see what are their differences

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Apigee logo Apigee

Intelligent and complete API platform

RingCentral logo RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
  • Apigee Landing page
    Landing page //
    2023-05-08
  • RingCentral Landing page
    Landing page //
    2023-08-20

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we donโ€™t plan on stopping there.

Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In todayโ€™s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's what we call collaborative communications, and itโ€™s at the heart of everything we do.

With our flexible, cost-effective cloud communications and collaboration solutions, weโ€™ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we build solutions for every business, no matter how big or small.

RingCentral

$ Details
freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
Startup details
Country
United States

Apigee features and specs

  • Robust API Management
    Apigee offers comprehensive API management capabilities, including API design, development, security, analytics, and lifecycle management. This makes it a powerful platform for managing complex API ecosystems.
  • Security Features
    Apigee includes a variety of robust security features such as OAuth, JWT validation, and threat protection, ensuring that APIs are secure from potential threats and unauthorized access.
  • Scalability
    As part of Google Cloud, Apigee is built to scale easily. It can handle large volumes of API requests effortlessly, making it suitable for both small businesses and large enterprises.
  • Analytics and Monitoring
    Apigee provides detailed analytics and monitoring tools that give insight into API usage, performance, and error rates. These insights help in optimizing and troubleshooting APIs systematically.
  • Developer Portal
    Apigee includes a customizable developer portal where developers can register, discover, and test APIs, enhancing the developer experience and fostering community engagement.
  • Seamless Integration
    Apigee integrates well with other Google Cloud services as well as third-party applications, providing a unified environment for various cloud services.
  • Policy-Driven Approach
    Apigeeโ€™s policy-driven approach allows users to implement complex logic and transformations on APIs through configuration rather than code, streamlining the development process.

Possible disadvantages of Apigee

  • Cost
    Apigee can be expensive, especially for startups and small businesses. The pricing model is generally suited for larger enterprises with significant API traffic.
  • Complex Setup
    Setting up Apigee can be complex and may require a steep learning curve for those new to API management platforms. This can result in longer onboarding times and higher initial setup costs.
  • Performance Overhead
    The extensive features and policies offered by Apigee can introduce performance overhead that might affect API response times, especially if not configured correctly.
  • Limited Customization of Analytics
    While Apigee provides comprehensive analytics out-of-the-box, the customization options for these analytics are somewhat limited compared to more flexible, dedicated analytics platforms.
  • Dependency on Google Cloud
    While integration with Google Cloud services is a pro, it also means that Apigee is more beneficial within the Google ecosystem, potentially limiting its attractiveness for businesses using other cloud platforms.
  • Vendor Lock-in
    Using Apigee could lead to a level of vendor lock-in, making it complex and potentially cost-prohibitive to switch to another API management solution once fully integrated.
  • Overhead for Simple Use-Cases
    For simpler API management needs, Apigee might be overkill, introducing unnecessary complexity and cost, when a lighter, more straightforward solution might suffice.

RingCentral features and specs

  • Comprehensive Features
    RingCentral offers a wide range of features, including voice, video, messaging, and collaboration tools, making it a one-stop solution for communication needs.
  • Scalability
    The platform is highly scalable, allowing businesses of all sizes to adapt the service to their needs without compromising on functionality or performance.
  • Easy Integration
    RingCentral seamlessly integrates with numerous third-party applications like Google Workspace, Microsoft 365, and Salesforce, enhancing overall productivity.
  • Reliable Uptime
    RingCentral offers a robust and reliable service with high uptime, ensuring that communication channels are consistently available.
  • User-friendly Interface
    The platform is designed with an intuitive and user-friendly interface, making it easy for users to navigate and manage their communication needs.

Possible disadvantages of RingCentral

  • Cost
    RingCentral's pricing can be higher compared to other communication platforms, which might be a concern for smaller businesses on a tight budget.
  • Complex Setup
    Despite its user-friendly interface, the initial setup and configuration can be complex for users who are not tech-savvy.
  • Customer Support
    Some users have reported that customer support can be slow and not always helpful, which can be problematic in resolving urgent issues.
  • Limited Customization
    While RingCentral offers a lot of features, there is limited scope for customization to tailor the service exactly to unique business needs.
  • Occasional Performance Issues
    Users have occasionally experienced glitches and performance issues, particularly during peak usage times.

Analysis of Apigee

Overall verdict

  • Apigee is considered a strong choice for API management, especially for organizations looking for an enterprise-grade solution with extensive features for analytics, security, and lifecycle management.

Why this product is good

  • Apigee, a platform offered by Google Cloud, is highly regarded for its comprehensive API management capabilities. It provides robust tools for analytics, security, and monetization, making it suitable for large enterprises that need to manage complex API ecosystems. Apigee's integration with Google Cloud adds additional value by offering scalability, reliability, and access to Google's machine learning and cloud services.

Recommended for

  • Large enterprises with complex API ecosystems
  • Organizations needing advanced analytics and monitoring capabilities
  • Businesses looking to integrate their API management with Google Cloud services
  • Teams that prioritize security and monetization features in API management

Analysis of RingCentral

Overall verdict

  • Overall, RingCentral is a reputable and effective communication platform that meets the needs of modern businesses looking for an all-in-one solution. While it may be more expensive than some alternatives, the range of features and overall performance justify the cost for many users.

Why this product is good

  • RingCentral is considered a solid choice for cloud-based communication solutions due to its comprehensive suite of features that include voice, video, messaging, and collaboration tools. The platform is known for its reliability, scalability, and ease of integration with other business applications. Users appreciate its intuitive interface and strong customer support, making it suitable for businesses of various sizes.

Recommended for

    RingCentral is particularly recommended for small to large businesses seeking an integrated communication and collaboration platform. It is ideal for companies with remote teams who require a reliable, unified system that supports mobile and desktop use. Additionally, businesses looking for advanced features like video conferencing, call center management, and CRM integrations will find RingCentral highly beneficial.

Apigee videos

Apigee Edge: Analytics Demo

More videos:

  • Review - Using Apigee Edge to create and publish APIs that developers love (Google Cloud Next '17)
  • Review - Manage the full API lifecycle with Apigee Edge API platform (Google Cloud Next '17)

RingCentral videos

RingCentral Review: Getting Started Demo & Tutorial

More videos:

  • Review - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

Category Popularity

0-100% (relative to Apigee and RingCentral)
API Tools
100 100%
0% 0
VoIP
0 0%
100% 100
APIs
100 100%
0% 0
Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Apigee and RingCentral

Apigee Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Apigee, one of the prominent MuleSoft alternatives, stands out as a powerhouse for your team looking for unparalleled integration and automation capabilities. Designed with simplicity and efficiency, Apigee empowers you to streamline processes, enhance connectivity, and propel digital transformation forward.
Source: www.zluri.com
Top 10 Best API Management Tools with Feature Comparison
With Apigee API management solutions, the developers can build and deliver the applications.
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
Apigee is an excellent alternative to Postman if you want to try an API tool. This platform helps develop and manage APIs by later fronting services with a proxy. Apigee has two significant components called services and runtime, where services enable API proxiesโ€™ creation, management, and deployment. Meanwhile, Apigee runtime is a collection of runtime services. It allows...
Source: testsigma.com
15 BEST SoapUI Alternatives (2022 Update)
Apigee is a cross-cloud API testing tool. It allows the user to measure and test API performance, supports and build API using other editors like Swagger. It offers security and governance policies across all APIs.
Source: www.guru99.com
API Testing with Postman and Postman Alternatives
Apigee is a cross-cloud API testing tool that allows users to measure and test API performance, supports, and builds API using other editors like Swagger. Apigee is one of the leaders in the Gartner Magic Quadrant 2019 for Full Lifecycle API Management for the fourth consecutive time.

RingCentral Reviews

Teliqon vs RingCentral: Business Communication Simplified
Business SMS, MMS and messaging APIs are integrated into the RingCentral communications ecosystem and typically tied to RingCentral numbers and accounts. SMS availability and automation depend on regional telecom rules, compliance registration and messaging policies.
Source: teliqon.io
10 Best AI Virtual Receptionists In 2026 (Hereโ€™s My Top 10)
I started using RingCentralโ€™s voice-driven receptionist three months back. The conversational AI has been able to resolve more than half of our inbound queries instantly. It included 100 AI-handled call minutes each month. But additional call minutes were billed at $0.50/minute.
Top 10 Webex alternatives in 2024
With integrated workplace communication features, RingCentral has evolved to be a popular Webex alternative. It has Glip, which is exclusively designed to promote team collaboration through video, voice, chat, and more. Other than that, it is also a leading cloud-based phone system provider with advanced call handling and management features.
Source: www.rocket.chat
12 Best Self-hosted Chat Platforms For Team Communication
RingCentral is a cloud-based communication and collaboration platform that was first founded in the year 2015.
The 19 Best Call Center Software (& Features You Need) in 2022
RingCentral is a flexible cloud-based phone system that supports desktop and mobile users. One unique feature it provides is "RingOut," which enables one-touch calling from any phone or internet-enabled computer. Additionally, RingCentral has powerful call delegation and answering rules so you can be sure calls are routed to the right individual.

Social recommendations and mentions

Based on our record, Apigee should be more popular than RingCentral. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Apigee mentions (22)

View more

RingCentral mentions (3)

  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: almost 5 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google ads. Twilio seems to be too much complex to use and they don't have an iPhone app ; ringcentral I don't know and Zadarma seems good. Source: about 5 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: over 5 years ago

What are some alternatives?

When comparing Apigee and RingCentral, you can also consider the following products

Postman - The Collaboration Platform for API Development

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RapidAPI for Mac - Paw is a REST client for Mac.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.