Apify
import.io
Octoparse
Bright Data
ParseHub
Zyte
Scrapy
Data Miner
Dixa
NICE inContact
Genesys Cloud
Genesys PureConnect
Genesys Engage
Five9
UJET
Freshdesk
Apify is a JavaScript & Node.js based data extraction tool for websites that crawls lists of URLs and automates workflows on the web. With Apify you can manage and automatically scale a pool of headless Chrome / Puppeteer instances, maintain queues of URLs to crawl, store crawling results locally or in the cloud, rotate proxies and much more.
Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately โcustomer friendships.โ With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.
With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.
All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.
Dixaโs user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.
Apify DixaDixa is recommended for small to medium-sized businesses and support teams that require a comprehensive and integrated solution for managing customer interactions across multiple channels. It is particularly beneficial for those who prioritize user experience and are looking to leverage data analytics to enhance their support strategies.
Based on our record, Apify seems to be more popular. It has been mentiond 46 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
That runs News Scraper on Apify, which is the same forty lines plus the parts that are Tedious rather than hard: both feeds, the nested publisher element, the date Normalisation, and deduplication. - Source: dev.to / 11 days ago
That runs an Apify Actor I maintain, Domain Scraper, because the Tedious parts are the RDAP bootstrap, the vcard unpacking and the provider Fingerprinting rather than the HTTP call. If you would rather do it yourself, Https://rdap.org/domain/ is the whole API and it needs no key. - Source: dev.to / 11 days ago
Data collection: Apify actors, one per source, that scrape the open-data endpoints and normalize them. Quebec RBQ ships a daily bulk CSV (inside a 10.8 MB zip, ~924k rows that dedupe to ~54k active licences). Ontario HCRA has no bulk file โ it's an internal JSON API behind the public registry. - Source: dev.to / 30 days ago
Create a free Apify account and grab your API token from Settings โ API & Integrations. - Source: dev.to / about 1 month ago
BYOK. It runs on your own Apify token. No shared keys, no lock-in, no licensing chokepoint โ a lesson the whole "Proxycurl shut down and stranded everyone" saga taught the space. - Source: dev.to / about 2 months ago
import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Bright Data - World's largest proxy service with a residential proxy network of 72M IPs worldwide and proxy management interface for zero coding.
Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution thatโs easy to use, flexible and customizable to your business needs.