Api2Pdf VS Freshdesk

Api2Pdf Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Api2Pdf mentions (4)

• Anyone have experience making their development into a business?

  My colleague and I built api2pdf.com and launched in 2018. It was a massive amount of upfront work requiring sleepless nights and weekends for months on end because launching a SaaS involves way more than just the software component. Source: over 1 year ago

• Convert Next.js HTML to PDF and send as email attachment

  It might be easiest to use something like api2pdf.com to convert the HTML to PDF using a simple REST API call instead of trying to wrangle wkhtmltopdf or headless chrome inside serverless functions on Netlify or Google Cloud. That can often be a real hassle. Source: almost 2 years ago

• Is Web Development a Viable Option for Making Passive Income?

  I built api2pdf.com - there was a massive upfront effort to build the product, infrastructure, marketing, everything you need to create a real business and a reliable, high quality service. Source: almost 3 years ago

• wkhtmltopdf - Convert HTML to PDF

  I run api2pdf.com and we support both wkhtmltopdf and Headless Chrome. Wkhtmltopdf supports a few interesting tidbits that Chrome does not yet (like automatic table of contents generation). Source: about 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago