Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Ant Design should be more popular than Freshdesk. It has been mentiond 97 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I was using a Chinese website recently based on the “ant design” [^1] library / philosophy. It’s a really UI dense way of doing things and I really enjoyed having everything there without having to go hunting into menus. [1]: https://ant.design/. - Source: Hacker News / 15 days ago
Ant Design (antd) is a React component library for building beautiful and modern user interfaces. It comes with a collection of prebuilt, enterprise-level UI components. To install Ant Design, use the command below:. - Source: dev.to / 4 months ago
Ant Design is a fantastic toolkit for React developers. It's like having a box of building blocks that are not only stylish but also super functional. With Ant Design, you get a collection of pre-made React components that you can easily put together to create a sleek and modern look for your web projects. Whether you're a beginner or a seasoned developer, Ant Design simplifies the process of making your web... - Source: dev.to / 6 months ago
Ant-design -> Less configurable. Limited but nice components. - Source: dev.to / 7 months ago
Are you cool with JS frameworks? If so, you can use a higher level of abstraction that takes care of the CSS for you. If you just want to mock something up, you can use a pre-built UI system / component framework and just put together UIs declaratively, without having to worry about the underlying CSS or HTML at all. Examples include https://mui.com/ and https://chakra-ui.com/ and https://ant.design/ Really easy... - Source: Hacker News / 7 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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