Software Alternatives, Accelerators & Startups

Ant Design VS Freshdesk

Compare Ant Design VS Freshdesk and see what are their differences

Ant Design logo Ant Design

An enterprise-class UI design language and React implementation with a set of high-quality React components, one of best React UI library for enterprises

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Ant Design Landing page
    Landing page //
    2023-04-17
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Ant Design videos

Setup Ant Design - Tutorial to Install Ant Design library / Antd with Create React App

More videos:

  • Review - Coding React Form with Formik and Ant Design - Part 3

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Ant Design and Freshdesk)
Design Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Development Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Ant Design and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ant Design and Freshdesk

Ant Design Reviews

10 Best Free React UI Libraries in 2023
Ant Design is a UI library that is used to build enterprise-level interfaces for web applications. It has its own design language that is used extensively in the products of Ant Financial.
11 Best Material UI Alternatives
The Ant Design library is a comprehensive UI component library developed by Ant Design that offers a wide range of reusable and well-documented components for building high-quality applications. It follows the principles of the Ant Design system, emphasizing a clean and minimalist design aesthetic with a focus on usability and accessibility.
Source: www.uxpin.com
React UI Components Libraries: Our Top Picks for 2023
Ant Design Pro: AntD’s other variant Ant Design Pro comes with features like templates and a design kit apart from components to help you design your applications.
Source: kinsta.com
Top React component libraries (2021 edition)
AntD offers Ant Design Pro, an out-of-box UI solution for enterprise applications. Ant Design Pro comes equipped with templates, components, and a corresponding design kit.
Source: retool.com
Comparing popular React component libraries
Unlike Ant Design, Material-UI offers built-in methods to style components. makeStyles() is useful, especially when your code starts to get big; it helps you find the element to style more quickly and makes the code more readable. The downside is that readability may degrade as a component grows. But overall, Material-UI is a strong, highly customizable library.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Ant Design should be more popular than Freshdesk. It has been mentiond 97 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ant Design mentions (97)

  • What UI density means and how to design for it
    I was using a Chinese website recently based on the “ant design” [^1] library / philosophy. It’s a really UI dense way of doing things and I really enjoyed having everything there without having to go hunting into menus. [1]: https://ant.design/. - Source: Hacker News / 15 days ago
  • Creating an AI photo generator and editing app with React
    Ant Design (antd) is a React component library for building beautiful and modern user interfaces. It comes with a collection of prebuilt, enterprise-level UI components. To install Ant Design, use the command below:. - Source: dev.to / 4 months ago
  • Top React Component UI Libraries to Enhance Your Web Development Projects
    Ant Design is a fantastic toolkit for React developers. It's like having a box of building blocks that are not only stylish but also super functional. With Ant Design, you get a collection of pre-made React components that you can easily put together to create a sleek and modern look for your web projects. Whether you're a beginner or a seasoned developer, Ant Design simplifies the process of making your web... - Source: dev.to / 6 months ago
  • 45 NPM Packages to Solve 16 React Problems
    Ant-design -> Less configurable. Limited but nice components. - Source: dev.to / 7 months ago
  • I hate CSS: how can I build UIs?
    Are you cool with JS frameworks? If so, you can use a higher level of abstraction that takes care of the CSS for you. If you just want to mock something up, you can use a pre-built UI system / component framework and just put together UIs declaratively, without having to worry about the underlying CSS or HTML at all. Examples include https://mui.com/ and https://chakra-ui.com/ and https://ant.design/ Really easy... - Source: Hacker News / 7 months ago
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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Ant Design and Freshdesk, you can also consider the following products

Material UI - A CSS Framework and a Set of React Components that Implement Google's Material Design

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chakra UI - Simple, modular and accessible UI components for your React applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tailwind CSS - A utility-first CSS framework for rapidly building custom user interfaces.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.