Amazon VPC Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Amazon VPC mentions (20)

• The Secrets of AWS API Gateway

  Private regional endpoint. Same as Regional Endpoint, but the application will be available only in your Virtual Private Cloud (your network inside AWS). - Source: dev.to / about 1 month ago

• AWS Beginner's Key Terminologies

  Amazon VPC (networking & content delivery) Amazon Virtual Private Cloud (Amazon VPC) enables you to launch AWS resources into a virtual network that you've defined. This virtual network closely resembles a traditional network that you'd operate in your own data center, with the benefits of using the scalable infrastructure of AWS. Https://aws.amazon.com/vpc/. - Source: dev.to / over 1 year ago

• Web Application Deployment on AWS

  All the application components reside within an AWS VPC in a region. - Source: dev.to / over 1 year ago

• Deploying a Data Warehouse with Pulumi and Amazon Redshift

  Today, though, we're going to focus on Amazon Redshift. Specifically, we're going to walk through the process of writing a Pulumi program that provisions a single-node Redshift cluster in an Amazon VPC, then we'll load some sample data into the warehouse from Amazon S3. We'll load this data manually at first, just to get a sense of how everything works when it's all wired up, and then later, in a follow-up post,... - Source: dev.to / over 1 year ago

• Rust-based reverse proxy?

  The difference is a matter of networking implementation details of AWS (VPCs, Private IPv4 Addresses, and Egress fees, but it would allow traffic generated from an internal source to completely stay inside the box and avoid any egress fees. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago