Software Alternatives & Reviews

Amazon SES VS Intercom

Compare Amazon SES VS Intercom and see what are their differences

Amazon SES logo Amazon SES

Scale your business email & marketing messages with Amazon Simple Email Service (SES), a cost-effective and reliable cloud email service. Sign up today.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Amazon SES Landing page
    Landing page //
    2023-04-17
  • Intercom Landing page
    Landing page //
    2023-07-05

Amazon SES videos

Amazon Ses Pricing - Send 10K Emails for 1$ - Amazon SES costs compared to Other SMTP Services

More videos:

  • Review - How do I track an email I sent using Amazon SES?
  • Review - What is Amazon SES (Simple Email Service)? and How it Works?

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Amazon SES and Intercom)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Delivery
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Amazon SES and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon SES and Intercom

Amazon SES Reviews

Amazon SES vs SendGrid – Who has High Email Delivery?
Amazon SES: Amazon SES works at sending emails at much higher speed compared to SendGrid. They happen to send 3,000 emails per second which is a humongous number. A bow to Amazon SES for providing such a huge email sending speed to their users.
Source: easysendy.com
11 Sendgrid Alternatives For Your Business Email
Amazon SES (Simple Email Service) is a dedicated email service, which has gained popularity among developers. They use this platform for dispatching emails to other website platforms from WordPress. Amazon SES also provides flexible email authentication and dedicated IPs to ensure a high rate of delivery.
Transactional email providers for indie businesses 2020
Amazon SES pricing can get little confusing like anything in AWS. 62000 free emails in a month are for projects hosted in Amazon EC2 without data transfer fees. In general, you pay $0.10 for every 1000 emails sent, $0.12 for 1GB of attachments, and transfers.
8 Most Reliable Mandrill Alternative SMTP Relays
Amazon SES is little tricky to setup and integrate with EasySendy Pro. You need to follow complete Amazon SES integration guide. But, when there is any issue, you can always connect with EasySendy Pro support team, they will help regarding the same with true integration. Form here learn more about email marketing with amazon ses.
Source: easysendy.com
7 Best Transactional Email Services: Sendgrid vs. Mandrill & More
When competing on price, it’s hard to beat Amazon. At $0.10 per thousand emails, Amazon SES is extremely cost effective and scalable. However, the AmazonSES interface is messy to say the least, and playing around with their API can be a real headache. There are a few workarounds that will enable you to get the low cost of Amazon SES without the poor interface. One way is to...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Amazon SES seems to be a lot more popular than Intercom. While we know about 65 links to Amazon SES, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon SES mentions (65)

  • How do I receive emails from users who want to contact me
    Formspark is a great service for this with a generous free tier. If you end up scaling up and need more and/or advanced transactional emails you may consider an email API like SendGrid, Amazon SES, or Waypoint. Source: 7 months ago
  • The 7 best transactional email services for developers in 2023
    AWS Simple Email Service (SES) touts itself as "a cost-effective, flexible, and scalable email service". It's a product offering from Amazon Web Services and is designed to send high volumes of transactional emails. AWS SES is lighter on features than some of the other services we're comparing in this list, but if you're already deployed within AWS or use any other products within the AWS suite it might be worth... - Source: dev.to / 7 months ago
  • Domains and Email hosting
    You can self host email if you really want to, but it's really more trouble than it's worth. If you do self host, you have to worry about the consequences of missed emails if your server or Internet ever goes down, and you'll have to use someone else's SMTP server if you don't want your emails to go directly to spam. The cheapest good SMTP server is Amazon SES, which I believe is $0.10 per 10k emails. I've been... Source: 10 months ago
  • Beginner
    I only run a forwarding mail server, nothing to host my own mail. I use Amazon's Simple Email Service to relay emails from my various services. Source: 10 months ago
  • How to use Job Queue to handle email sending in your Nestjs server
    For this article, we will use the SMTP server provided by SendGrid which is commonly used, but you can also use a different SMTP server such as AWS SES or even the Gmail SMTP server. The only thing you will change here is your secrets. - Source: dev.to / 10 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Amazon SES and Intercom, you can also consider the following products

SendGrid - Learn why more developers choose SendGrid for their email deliverability service to send transactional emails triggered by web apps. Get started for free

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mailgun - A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Postmark - Postmark is the easiest and most reliable way to be sure your important transactional emails get to the inbox. Simply & reliably parse recieved email to JSON for your webapp.

Drift - A messaging app that helps you grow your business.