Software Alternatives & Reviews
Register   |   login

Amazon Lex VS Intercom

Compare Amazon Lex VS Intercom and see what are their differences


Harness the power behind Amazon Alexa for your own conversational apps.

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Amazon Lex Landing Page
Amazon Lex Landing Page
Intercom Landing Page
Intercom Landing Page

Amazon Lex details

Categories
CRM Chatbots Social Media Marketing
Website aws.amazon.com  
Pricing URL-
Details $-
Platforms
-
Release Date-

Intercom details

Categories
CRM Customer Iteraction Customer Messaging Customer Support Live Chat
Website intercom.com  
Pricing URL Official Intercom Pricing  
Details $-
Platforms
-
Release Date-

Intercom Pricing
Intercom Pricing Screenshot

Amazon Lex videos

No Amazon Lex videos yet. You could help us improve this page by suggesting one.

+ Add video

Intercom videos

Intercom Software Review, Engage, Respond, Educate

More videos:

  • - BTI V6 1200m Bluetooth & Intercom Review
  • - Intercom Review & Tutorial - How to Use Intercom for Websites

Category Popularity beta

0-100% (relative to Amazon Lex and Intercom)
100
100%
0%
0
0
0%
100%
100
100
100%
0%
0
2
2%
98%
98

Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon Lex and Intercom

Amazon Lex Reviews

We have no reviews of Amazon Lex yet.
Be the first one to submit

Intercom Reviews

Looking for a better alternative to LiveChat?
Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
Source: helpcrunch.com
The 36 Best Marketing Automation Tools to Use in 2020
All in all, Intercom is one of the most popular and preferred messaging platforms by SaaS companies. The cons of Intercom is that it gets expensive once you start to have a little bit more active users, and also, lacks a visual workflow builder similar to tools like Encharge and Autopilot, which limits the possibilities of customer journey creation. Last but not least,...
Source: encharge.io
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Intercom's support interface lets you jump between emails quickly, and reply in short, chat-style messages. On the right, you'll see the contact's full profile—including the last time they visited your site, the number of times they've used your app, and more. You can even integrate your support center into your mobile app with Intercom's iOS and Android code, and respond...
Source: zapier.com

What are some alternatives?

When comparing Amazon Lex and Intercom, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tars - TARS enables users to create chatbots that replaces regular old webforms.

Drift - A messaging app that helps you grow your business.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

User comments

Share your experience with using Amazon Lex and Intercom. For example, how are they different and which one is better?

Add Comment