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MiContact Center VS NICE inContact CXone

Compare MiContact Center VS NICE inContact CXone and see what are their differences

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MiContact Center logo MiContact Center

Cloud contact center solutions

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
  • MiContact Center Landing page
    Landing page //
    2019-10-09
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26

MiContact Center videos

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NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Category Popularity

0-100% (relative to MiContact Center and NICE inContact CXone)

MiContact Center

NICE inContact CXone

Communication
18 18%
Communication
82% 82
VoIP
100 100%
VoIP
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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What are some alternatives?

When comparing MiContact Center and NICE inContact CXone, you can also consider the following products

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

UJET - UJET brings joy to customer support by helping companies resolve problems faster.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

NICE Workforce Optimization - Learn how to increase productivity and manage better engagement with your employees. Provide the best service for your customers.

Alcatel-Lucent Call Center Office - A scalable and reliable contact center solution for up to 5,000 agents.

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