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Alcatel-Lucent Call Center Office VS Convoso

Compare Alcatel-Lucent Call Center Office VS Convoso and see what are their differences

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Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.

Convoso logo Convoso

Call center solution to covert leads faster
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

Alcatel-Lucent Call Center Office videos

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Convoso videos

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Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

Category Popularity

0-100% (relative to Alcatel-Lucent Call Center Office and Convoso)

Alcatel-Lucent Call Center Office

Convoso

Communication
12 12%
Communication
88% 88
Call Center Software
31 31%
Call Center Software
69% 69
VoIP
9 9%
VoIP
91% 91
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Alcatel-Lucent Call Center Office and Convoso

Alcatel-Lucent Call Center Office Reviews

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Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

What are some alternatives?

When comparing Alcatel-Lucent Call Center Office and Convoso, you can also consider the following products

Cisco Unified Contact Center - The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

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