Convoso

Call center solution to covert leads faster.

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

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2023-09-09

Features & Specs

Advanced Dialer Technology

Convoso offers a highly sophisticated dialer system, including features like predictive dialing, power dialing, and preview dialing, which can significantly enhance call efficiency and agent productivity.
Integration Capabilities

The platform allows seamless integration with various CRM systems, marketing software, and other third-party applications, facilitating a unified workflow and data management.
Comprehensive Analytics

Convoso provides detailed analytics and reporting features that help businesses track call metrics, agent performance, and campaign effectiveness, enabling data-driven decision-making.
Compliance Features

The software includes compliance tools such as call recording, scrubbing against Do Not Call lists, and TCPA compliance, which help users stay compliant with industry regulations.
Real-time Monitoring

Real-time monitoring and management features allow supervisors to oversee calls and agent activities, ensuring high-quality customer interactions and quick resolution of issues.

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Convoso- Call Center Software Value- 2D Animation

Convoso Employee Reviews - Q3 2018

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External sources with reviews and comparisons of Convoso

10 Best Call Center Software (December 2022)

Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing, recording, workflow automation and real-time...

Source: www.forbes.com

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This is an informative page about Convoso. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.