Software Alternatives, Accelerators & Startups

Alcatel-Lucent Call Center Office VS Freshdesk Contact Center

Compare Alcatel-Lucent Call Center Office VS Freshdesk Contact Center and see what are their differences

Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25
  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

Category Popularity

0-100% (relative to Alcatel-Lucent Call Center Office and Freshdesk Contact Center)
Communication
21 21%
79% 79
Call Center Software
100 100%
0% 0
VoIP
11 11%
89% 89
Enterprise Communication
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Alcatel-Lucent Call Center Office and Freshdesk Contact Center, you can also consider the following products

Cisco Unified Contact Center - The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Convoso - Call center solution to covert leads faster